Essential Retail Whitepapers

Retail Supply Chains in the ‘New Normal’

Retail Supply Chains in the ‘New Normal’

Learn five top retail supply trends emerging from COVID-19, which show how retailers are evolving from disruption to delivering excellence.

Brought to you by
Advanced Supply Chain Group

How robots help retailers meet today’s store challenges

How robots help retailers meet today’s store challenges

Robotic cleaning solutions can help stores streamline operations, support staff, and provide a better customer experience. Learn how these autonomous machines can help you get the job done in a new e-book from Brain Corp.

Brought to you by
Brain Corp

Connecting with your customers, the human way

Connecting with your customers, the human way

Learn how to make real progress in the areas that will deliver the biggest return on investment.

Brought to you by
Critizr

5 urgent challenges retailers are facing amidst COVID-19

5 urgent challenges retailers are facing amidst COVID-19

This paper helps you overcome the hurdles brought about by COVID-19, by arming you with communication, scheduling, training, and task management solutions

Brought to you by
WorkJam

Turning customer feedback into a conversation

Turning customer feedback into a conversation

Responding to reviews is a key way to establish a more personalised connection with customers.

Brought to you by
Bazaarvoice

The Shopper Experience Index 2020

The Shopper Experience Index 2020

Now more than ever, consumers have power over the state of commerce and what comes next. Find out how leading marketers are adapting to win over today's shoppers in this new Shopper Experience Index.

Brought to you by
Bazaarvoice

Marketing and Commerce: Two Worlds Collide

Marketing and Commerce: Two Worlds Collide

Gain insights into the strategy of the big four including what brands and retailers need to do to stand out and the skills needed for this new world order.

Brought to you by
ChannelAdvisor

Why Your Customers Deserve More Than Just Another Price Checker

Why Your Customers Deserve More Than Just Another Price Checker

The new generation of price-checkers promises to be affordable, flexible and durable devices with endless purposes.

Brought to you by
Elo

Put your business on top with self-service kiosks

Put your business on top with self-service kiosks

Self-service touchscreen kiosks businesses can provide a contactless service that delights customers and ensures they keep coming back. Here are six ways how self-service kiosks will boost your business.

Adapting to the changing retail landscape

Adapting to the changing retail landscape

In this white paper, Traka explores the issues facing the industry and the ways in which retailers are reacting, using the latest intelligent management solutions to not only adapt store offerings and customer service, but also thrive in this turbulent environment.

Brought to you by
Traka

Retail Attacks and API Traffic: Explore the state of  Internet Security in Retail

Retail Attacks and API Traffic: Explore the state of Internet Security in Retail

Security teams and retail professionals must constantly think outside the box to develop new ways to keep users and businesses secure and safe.

Brought to you by
Akamai, Rackspace

Key Steps to derive extra value from the labour hour

Key Steps to derive extra value from the labour hour

This report is based on research conducted by company Savanta who interviewed 1,000 consumers in the UK to learn what good customer service looks like.

Brought to you by
Reflexis