Empowering the connected colleague

When UK shoppers were asked by PwC what was the most important attribute of the in-store experience, 64% responded saying a colleague with a deep knowledge of the store’s product range. This statistic only increases to over 75% when quizzing US and Chinese shoppers.

In this webinar, we’ll be joined by Dave Abbott, Head of In-store at Dune, Colin Pike, Senior Key Account Manager - Retail, Datalogic and Jacky Broomhead, Market Development Manager - Apparel at GS1 UK to discuss various technologies being used to bridge the knowledge gap between in-store and online retailing.

Key takeaways

•         How can both colleagues and technology improve the in-store customer experience?

•         What technologies are being used by retailers in store to empower their colleagues?

•         How easy are these devices to adopt by organisations?

•         The importance of being agile.

•         Why are retailers adopting Android devices over Windows?


Dave Abbott

Head of IT service delivery, Dune

    Jacky Broomhead

    Market Development Manager, Apparel , GS1 UK

      Brought to you by

      Should you log in to access this content your data may be shared with the sponsor indicated above. See our privacy policy for more information.