Essential Retail View From The Top

Retail technology view from the top: Rupal Karia, Fujitsu

Retail technology view from the top: Rupal Karia, Fujitsu

A number of UK retailers have already referenced the potential impact of their country voting to leave the European Union. The referendum result is expected to continue to play a key role in business discussions in the coming months.

Retail technology view from the top: Dell's EJ Cay

Retail technology view from the top: Dell's EJ Cay

Dell UK's general manager for global sales, EJ Cay, on innovation, partnerships and what's on the retail CIO agenda.

Retail technology view from the top: CollectPlus's Neil Ashworth

Retail technology view from the top: CollectPlus's Neil Ashworth

Neil Ashworth, CEO of CollectPlus, talks to Essential Retail about how shopping centres could become the delivery hubs of the future.

Retail technology view from the top: BT Expedite's Mark Denton

Retail technology view from the top: BT Expedite's Mark Denton

In the week Morrisons and Amazon announced an eye-opening grocery partnership, Mark Denton, head of retail products & propositions at BT Expedite, says it could be the start of multiple collaborations of this type.

Retail technology view from the top: Barclaycard's James McDonald

Retail technology view from the top: Barclaycard's James McDonald

Barclaycard's Director of Innovation and Strategic Initiatives, James McDonald, on new trends at the point of sale and the payment industry's responsibility to help retailers create a better customer experience.

Retail technology view from the top: K3 Retail's Tony Bryant

Retail technology view from the top: K3 Retail's Tony Bryant

K3 Retail's Tony Bryant, says he's encouraged by retailers' newfound focus on the customer journey but is adamant they must get things right behind the scenes before deploying shiny in-store technology.

Retail technology view from the top: SML's Dean Frew

Retail technology view from the top: SML's Dean Frew

SML Group's CTO Dean Frew on Tesco F&F's widescale RFID deployment, other successful retail case studies and the importance for RFID technology to be ingrained deep within a retailer's business processes.

Retail technology view from the top: Verifone's Kevin Freeguard

Retail technology view from the top: Verifone's Kevin Freeguard

Verifone UK & Ireland's Kevin Freeguard on how UK retailers are driving innovation in their industry and why the point of sale has grown in importance to the overall customer experience.

Retail technology view from the top: Manhattan's Craig Sears-Black

Retail technology view from the top: Manhattan's Craig Sears-Black

Manhattan Associates' UK managing director Craig Sears-Black on the importance of a top-down approach to deploying new in-store technology while engaging and educating staff to use it in the most productive way.

Retail technology view from the top: Ergonomic Solutions' Ian Dewar

Retail technology view from the top: Ergonomic Solutions' Ian Dewar

A study suggests in-store hardware malfunctions have been a factor in the slowdown in growth of Apple Pay usage in the US. Ergonomic Solutions' Ian Dewar says system availability and security is a serious matter for retailers.

Retail technology view from the top: Box Technologies' Raj Parmar

Retail technology view from the top: Box Technologies' Raj Parmar

Retailers should've invested in suitable store tech to help manage the frantic Christmas period, but those who haven't upgraded will need to get the retailing basics spot on, argues Box Technologies' Raj Parmar.

Retail technology view from the top: JDA Software's Lee Gill

Retail technology view from the top: JDA Software's Lee Gill

Driving top-line sales through better use of data is one solution in retail's battle to make multichannel retailing profitable, but a period of precarious-looking balance sheets will ensue. JDA's Lee Gill reflects on retail's big challenge.

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