Retail Ramble podcast: Omnishambles #2

Journalists, Glynn Davis of Retail Insider, Matthew Valentine of Retail Design World and freelancer, Ben Sillitoe, join our regular host, Caroline Baldwin, for the second instalment of the Omnishambles edition of the Retail Ramble.

This week the recording comes from the Kings Arms in London's Waterloo, where discussions centre on the grievances, confusions and reasons why an array of retail buzzwords have filtered into the industry. We furiously discuss 'digital', 'artificial intelligence' and the overuse of acronyms.