Related to Scott Thompson
Ocado plots ‘brave’ jump to clothes and homeware
Ocado is looking to take advantage of its heavy investment in technology with a move beyond groceries into clothing and homeware.
Emma Willis chooses Aures for EPoS upgrade
Emma Willis has worked with Esperus Systems to revamp the EPoS system at its central London store.
Brits won’t tolerate tech downtime, ByBox survey
Retail technology downtime is leaving one in three UK shoppers unable to complete their purchase.
Mothercare to speed up transformation plans
Mothercare is set to shut 60 stores by this time next year, instead of the 50 previously announced.
John Lewis announces first JLAB finalists, next pitch
The John Lewis Partnership has released details of the next pitch for its JLAB 2018 retail tech innovation programme.
Americans keen on Amazon physical pharmacy presence
GlobalData has released consumer research into Amazon’s move into the pharmacy space via its $1 billion acquisition of PillPack.
Driving loyalty in an omnichannel age
Loyalty initiatives must be part of a customer experience that extends beyond the hard logic of price and convenience. Essential Retail reports
Eloquii rolls out Snap+Style Business tech
Snap+Style Business has announced the implementation of its Curated Campaigns offering with Eloquii.
UK charities receive AmazonSmile boost
Amazon is tripling UK charity donations through AmazonSmile for a limited time this month.
Macy's taps b8ta tech for The Market initiative
Macy’s has made another experiential retail play, acquiring a minority stake in b8ta.
The blockchain retail revolution picks up pace
Essential Retail takes a look at blockchain technology and the quiet but increasingly important role it is playing in the retail sector
Harvey Nichols tries out Hero omnichannel tech
Harvey Nichols has announced a partnership with Hero
Pindrop research predicts voice tech take off
Only 28% of businesses are currently using voice technology to communicate with customers
Starbucks and Chase launch Rewards integrated prepaid card
Starbucks is making it easier for consumers to earn points in its loyalty programme.
