Related to Matthew Chapman
Facial recognition in retail and its implications
Facial recognition is quietly being trialled by a number of retailers to cut out shoplifting, but will the general public accept it?
Why are retailers shunning celebrities for the ‘micro influencer’?
A power shift is happening within social media as brands realise celebrity influencers are not giving them the returns they could get elsewhere.
Birchbox’s MD on laying the foundations for a personalisation drive
Essential Retail catches up with Birchbox to learn more about its journey to true personalisation online.
Machines v humanity: the ethical challenges behind AI
The unveiling of Google’s Duplex technology has raised important ethical questions about how far artificial intelligence (AI) technology should be taken.
#RBTE2018: Ken Hughes and the ‘blue dot consumer’
Consumer behaviour expert Ken Hughes believes retailers need to cater for a shopper that demands everything on their own terms.
#RBTE2018: Travelodge boosts staff recruitment with Pennies
Travelodge is able to boost its appeal to minimum wage staff with its Pennies charity partnership
#RBTE2018: Schuh creates competitive advantage with bespoke systems
Footwear retailer Schuh is innovating with natural language processing and AR tech to give itself a competitive advantage.
#RBTE2018: Mastercard on retail’s big challenges and opportunities
A more conscientious consumer and the use and protection of data are the big issues facing today’s retailer
#RBTE2018: Hammerson ‘de-rails’ shoppers with visual search
Hammerson is helping shoppers discover new stores through visual search technology
#RBTE2018: Clevergift on solving problem of last-minute gifting
Amazon is destroying rivals with its convenience offer, but Clevergift thinks it can help retailers fight back.
#RBTE2018: M&S advises RFID is ‘no miracle cure’
Marks & Spencer warns other retailers over complacency when it comes to RFID technology
#RBTE2018: Co-op to replicate shoplifter's customer journey
The Co-op is taking inspiration from the frictionless shopping experience of a shoplifter for its new Pay in Aisle app.
What does the future hold for ‘scan as you shop’ technologies?
The in-store checkout experience has remained largely unchanged for the last decade despite the introduction of new technologies, but is this all set to change?
Marketing technologies essential for future success
Essential Retail takes a look at the array of marketing technologies retailers need to consider to succeed in their digital strategies.
Martech boom sets off arms race for retailers
The boom in increasingly sophisticated and diverse marketing technology (martech) has kicked off a scramble among retailers to stay at the cutting edge of the industry.
