Karenna Uttamchandani

Solutions Consultant, Medallia

Kareena is a Sr. Solutions Consultant in Medallia's UK office with 10+ years in Customer Experience Management. One of the first employees for Medallia in Europe, Kareena focuses on the Retail vertical amongst other Medallia clients. Having worked across Luxury Retail and Fast Fashion Kareena's role spans the industry.    In her day-to-day role Kareena works with Key Stakeholders in Client Organisations to understand their needs and business stratgey ensuring alignment with their Customer Expeirence Strategy and ensuring the delivery of successful platform and program that will drive a true culture change and long-term business results.   Prior to joning Medallia, Kareena was at Satmetrix working on various analytics and consulting projects.  Kareena holds an MSc in Organisational and Social from the London School of Economics.