Jim Hale

Jim works for BT looking after the Kronos system for EE stores. A 25 year retail veteran, he started with Orange as a store manager and has continued to grow and progress within the same company ever since.  A background working in the frontline has been invaluable to help shape the workforce management strategy within the business. Covid-19 has meant it’s now more important than ever that there is access to actionable data  from within the workforce management solution. Both commercial and health priorities depend upon it