Jim works for BT looking after the Kronos system for EE stores. A 25 year retail veteran, he started with Orange as a store manager and has continued to grow and progress within the same company ever since. A background working in the frontline has been invaluable to help shape the workforce management strategy within the business. Covid-19 has meant it’s now more important than ever that there is access to actionable data from within the workforce management solution. Both commercial and health priorities depend upon it
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Retail’s “new normal” – how to manage the retail workforce
With furlough, sickness and working from home more prevalent, retailers need to have an accurate view of their workforce. Join us to hear an expert panel discuss how retailers should plan their businesses and move together towards the new normal.
