Caroline Baldwin

Boots unveils its free online prescription service, as well as express pick-up areas and collection lockers.

Customer awareness of direct-to-consumer (D2C) brands is increasing, with British businesses topping a list curated by Rakuten Marketing.

Yoox Net-a-Porter unveils an improved app for iPhone users which provides customers with shoppable editorial content.

Chief technology officer at Ocado lends his expertise to help government pave way for AI to boost UK economy.

Amazon shoppers can now pick up their orders from Next stores up and down the country.

Transport for London challenges businesses to devise an innovative and technological concept to “reimagine the use of physical space”.

Jack Wills reveals its work with Shoppertrak to interpret footfall data which increased in-store sales and conversion rates.

Global fashion brand, The Kooples, is the first retailer to use a solution born from Attraqt’s acquisition of Early Birds.

Pets at Home unveils a new store format in its Stockport and Chesterfield as part of a million-pound makeover.