Wayfair appoints former McKinsey partner as COO

Wayfair has appointed Dr. Thomas Netzer as chief operating officer for Europe.

The former senior partner at McKinsey, Netzer will oversee Wayfair’s EU sales and service organisation and supply chain, and be tasked with driving the European business forward.

Netzer said: "Wayfair is not only uniquely positioned to lead the online development of the home market in Europe due to its strong focus on logistics and thereby overall customer satisfaction. It also follows a very value-driven and data-oriented management approach, which will allow the company to attract outstanding talent and build proprietary solutions in an increasingly digital business environment.”

Wayfair’s websites include: Joss & Main, AllModern, Birch Lane and Perigold.

Prior to joining Wayfair, Netzer was a partner at McKinsey for 15 years. During his time at the leading management consultancy, he focused on the transportation and the infrastructure industry and co-led McKinsey’s global logistics practice. Netzer has published several groundbreaking reports on the future of logistics including e-commerce logistics.

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