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Prezzo trials Barclaycard mobile payment technology

Prezzo has revealed it is trialling a new mobile payments solutions which means customers do not have to wait for the bill at the end of their meal.

The ‘Dine & Dash’ solution has been created by Barclaycard, after the payments provider reported 28% of diners don’t want to wait for the bill after their meal, with a further 36% finding the wait for the bill the most frustrating part of eating out. A quarter of diners surveyed would even consider walking out without paying if the wait for the bill was too long.

Meanwhile 67% of restaurant owners are keen for technology to let customers to pay their bill without intervention from wait staff.

A Prezzo on St Martins Lane in Central London is trialling the Barclaycard solution, which combines a piece of Bluetooth-enabled hardware which is sat on the dining table called a “totem”, with an app on the customer’s smartphone.

“Finding better ways to serve our customers is at the top of the agenda for Prezzo. We believe we have found a unique opportunity with Barclaycard’s Dine & Dash solution as it makes payment simpler and quicker,” said Dave Broom, Prezzo’s IT director. “We’re really looking forward to testing this exciting new technology in our restaurants.”

Instead of asking and waiting for the bill, diners first tap their mobile device on the Bluetooth totem to ‘check-in’ when they sit down at their table, eat their meal and then simply walk out when they are ready to leave.

The totem will then change colour to indicate to wait staff that the customer has paid. Diners can check-out using the app, with an option to split the bill, add a tip, apply a discount and receive a digital receipt.

“By taking the pain out of payments, Dine & Dash is a ‘win win’ for both consumers and restaurants,” added Nick Kerigan, MD of future payments at Barclaycard. “Building on our experience in ‘invisible payments’, we wanted to create an innovative solution that removes any barriers to enjoying the meal, whilst also helping restaurants deliver great service and keep those diners coming back.”

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