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Pets at Home appoints William Hewish to CIO

Pets at Home has revealed that William Hewish will join the retailer as chief information officer (CIO) early next year, reporting into CEO Peter Pritchard.

Hewish joins Pets at Home from six years at United Utilities, where he led the technology, data and business change teams as CIO.

Hewish has also held senior technology roles at Lloyds Pharmacy, DeVere Hotels and Booker.

The CIO position is a new role for Pets at Home, which it believes will help the retailer “deliver on the strategic IT needs of our whole group well into the future”.

"I am delighted to have recruited someone of William's calibre to take on our new role of chief information officer, an appointment which now completes our group executive team,” said CEO Pritchard.

“William's knowledge will play a key role in supporting the strategic IT needs of our business as we move towards a more integrated, digitally-led approach. William has the experience and know-how to help integrate our digital platforms, build systems that are fit for the future and in turn help us better serve the needs of pet owners."

Hewish added: "Pets at Home is a brand I have admired, and one which commands a unique position in the UK pet care market. Having delivered major digital transformation programmes previously, I'm excited by the prospect of leading strategic change across the business with the aim of helping our colleagues and Partners better serve our customers and clients. I look forward to starting in my new role and helping the group deliver on its ambitions to be the world's number one pet care business."

Last month, Pets at Home announced the appointment of a new COO of retail – David Robinson, who joins the business from Bestway Retail.

Pets at Home also recently reported a sharp fall in profits, which it blamed on restructuring costs associated with the retailer’s veterinary business

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