Essential Retail News

"Stop this circus" - business groups 'exasperated' by latest Brexit hold-up

"Stop this circus" - business groups 'exasperated' by latest Brexit hold-up

Business groups respond angrily to the result of Tuesday's meaningful vote on the UK's Withdrawal Agreement from the European Union.

Eve losses deepen but progress made with rebuild strategy

Eve losses deepen but progress made with rebuild strategy

Online mattress retailer Eve Sleep losses hit £20m, but the new CEO reassures turnaround plan is making good progress.

Natwest launches biometric bank card

Natwest launches biometric bank card

Natwest is piloting a biometric fingerprint bank card with 200 select customers.

Pets at Home sees decline in customer call centre queries post CX tech deployment

Pets at Home sees decline in customer call centre queries post CX tech deployment

Pets at Home deploys sentiment technology to ease pressure on call centres.

New buy now, pay later service Laybuy launches in UK with Footasylum

New buy now, pay later service Laybuy launches in UK with Footasylum

New Zealand-based buy now, pay later service secures Footasylum for UK launch.

Dune launches standalone website for Head Over Heels brand

Dune launches standalone website for Head Over Heels brand

Footwear retailer Dune London launches standalone website for Head Over Heels brand, targeting a younger demographic.

Moss Bros talks up its online analytics toolkit

Moss Bros talks up its online analytics toolkit

Moss Bros's head of eCommerce Matt Henton says the retailer is using technology that helps it quickly test and learn, and then evolve its online proposition accordingly.

Co-op joins ethical business app network

Co-op joins ethical business app network

Co-op becomes first large UK retailer to join the ethical business network listed on the CoGo app.

Westfield tech spin-off OneMarket loses Nordstrom contract

Westfield tech spin-off OneMarket loses Nordstrom contract

The retail technology company spun out of Westfield when the shopping centre group merged with Unibail Rodamco loses Nordstrom as Live Receipts customer.

Carrefour to enable milk traceability using blockchain

Carrefour to enable milk traceability using blockchain

Carrefour continues its adoption of blockchain technology to support product traceability.

Lego names former Tesco exec Van Oosten as chief digital officer

Lego names former Tesco exec Van Oosten as chief digital officer

The Lego Group announces former Kingfisher, Tesco, Rewe and Richemont technology executive, JJ Van Oosten, as its new chief digital officer.

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