Metro migrates finance and eCommerce systems to Google Cloud

Wholesale group Metro is migrating its entire eCommerce operation to Google Cloud Platform (GCP) and is using GCP to consolidate its financial systems.

Metro said it has a target to bring digital technology to every part of its business and the company has been working with Google on infrastructure, networking, security, analytics and collaboration technologies.

Results of the collaboration to date, detailed at this week’s Google Next ’18 event in London, include the development of applications which improve the customer experience, using Google’s machine learning capability. Metro has also consolidated 100 different SAP systems into one centralised finance system with the help of the cloud technology and SAP S/4HANA.

Google said that many of Metro’s customers are restaurant owners, and by taking advantage of machine learning, it has been able to create tools that identify when a restaurant is out of a particular ingredient and automatically order more.

Metro has also launched its own innovation lab to explore even more solutions that improve the customer experience in-store and online.

Timo Salzsieder, CIO of Metro, commented: “With the decision to migrate SAP finance systems to Google Cloud, we are significantly accelerating the service for our customers.

“That is because Google Cloud, in addition to technical advantages, also offers the possibility to optimise collaboration within the individual teams. Moreover, we can now adapt our system to customer demands in real time.”

Google Next ’18 runs until 11 October, with airline AirAsia already using the event to detail its Google Cloud artificial intelligence (AI) partnership. The airline said it is using AI to maximise operational efficiency, and reduce risk through predictive maintenance, real-time weather forecasting and crew optimisation.

The Google tools will also be used to aid demand forecasting and enhance targeted marketing.

AirAsia’s technical team will work with Google Cloud engineers to see which business cases can be enhanced by using Google’s TensorFlow and Cloud Machine Learning Engine. Google’s G Suite and Chrome Enterprise devices will also be deployed throughout the airline’s operation.

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