Kingfisher promotes Screwfix's Harries to group eCommerce director

Home improvement retail group Kingfisher has appointed Sue Harries as eCommerce director.

Harries has been at Kingfisher’s fastest growing division, Screwfix, for the last 15 years, most recently as director of eCommerce. Her switch to a group role comes in the immediate aftermath of JJ Van Oosten being appointed as chief customer & digital officer at Kingfisher.

He said: “We are always especially proud to promote colleagues from within the business, so I’m delighted to announce Sue’s new role.

“She has played a key part in growing Screwfix’s digital channels, and now the full group will benefit from her drive and expertise. Sue is a great example of how we nurture talent at Kingfisher, rising through the ranks at Screwfix supported by leadership programmes and secondment opportunities.”

During Harries’ time as Screwfix’s eCommerce boss, online sales at the retailer – which has a prominent trade customer base – increased by 80%. Over a third of all Screwfix sales are now transacted online, and in her new role, the focus will be on driving growth for the wider group’s digital platforms.

“My priority is to create a diverse team with the right balance of skills and talent to drive our digital capabilities and eCommerce sales forward, together with our retail banners,” Harries commented.

Kingfisher’s trading statement for the six months to 31 July 2019 showed a 12.5% year-on-year drop in statutory pre-tax profit to £245 million, off sales of £6 billion, which were slightly down on the same period a year before. Screwfix has been a consistently strong performer in recent years, against a backdrop of major ongoing group infrastructure changes.

Steve Willett, Kingfisher’s previous chief transformation, digital & IT officer, announced his retirement from the business last year, after 20 years of service.