Decathlon introduces Scan & Go mobile self-checkout

Sporting goods retailer, Decathlon, has announced the launch of a mobile self-checkout solution across all of its stores in the Netherlands. The first stores to feature the technology are Rotterdam Alexandrium and Eindhoven.

Customers visiting these stores will be able to use the Decathlon Scan & Go app to scan and pay for items using their smartphone. The technology also disables the RFID security tag, leaving the customer to exit the store without queuing to pay for their purchases.

The retailer partnered with British start-up MishiPay to deploy the in-store technology, which is integrated into Decathlon’s existing payment and security systems. The start-up has also provided the technology for electricals retailer MediaMarktSaturn in Hamburg.

“Innovation is at the heart of what powers Decathlon,” said Decathlon’s CTO, Sybe De Graaf. “We are always looking for exciting new ways to improve the experience of our customers and to remove friction from their in-store journey. MishiPay's mobile self-checkout solution has been implemented very quickly and is easily scalable, and our customers are going to love using it.”

Founder and CEO of MishiPay, Mustafa Khanwala, added: “Decathlon and MishiPay share a common belief; that shopping in stores should be enjoyable for customers. Decathlon's stores are already amongst the most exciting, customer-centric stores on the high street, and implementing our technology within them reiterates their dedication to improving the physical store experience. The solution we have built for Decathlon gives their customers the opportunity to experience frictionless shopping, and we are excited to see it rolled-out across the Netherlands.”

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