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Asda deploys new loss prevention technology

Supermarket Asda has made moves to improve its loss prevention and shrink management strategy by introducing new technology across its UK estate.

The retailer is using Tyco Retail Solutions’ Sensormatic Shrink Management as a Service (SMaaS) which enables the business to centrally monitor Electronic Article Surveillance (EAS) and loss prevention systems across its 642 stores.

Following the move, Asda now has a browser-based, real-time view of its entire shrink management ecosystem, and the new tool offers device management and predictive analytics to manage loss, as well as identify root causes of the problem.

Tyco said the SMaaS implementation with Asda is part of a wider five-year strategy involving the two businesses to refresh the grocer’s EAS solutions and tagging ecosystem, as well as “drive meaningful alarm action at the store level”.

Using the new technology, Asda’s loss prevention team receive automatic notifications to help identify serious issues that need immediate attention.

Andrew Rees, senior manager for asset protection at Asda, commented: "Building upon our EAS foundation, we now have new insights and centralised management which provides efficiencies with our EAS equipment, allowing us to refocus our efforts and more proactively manage our estate in real-time.

“The true benefit will be realised when we can act predictively to support our stores with this new level of visibility SMaaS delivers.”

SMaaS’s dashboard has various tools, including an organised retail crime (ORC) map to provide retailers insights into ORC activity in a specific geographic area, taking into account metal-foil and jammer detection alarms. It can also identify groups of stores experiencing the same ORC event, giving retailers an opportunity to protect themselves through proactive rather than reactive measures.

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