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Monsoon Accessorize appoints Andy Tudor as IT director

Andy Tudor has joined Monsoon Accessorize as IT director, reporting directly into eCommerce and IT director, John Bovill.

Tudor joins Monsoon Accessorize from Debenhams where he was head of business systems for product and supply. Prior to that he worked as head of IT at Retail Assist, which delivered change programmes for Aurora Fashions and Karen Millen.

Confirming the appointment, Bovill told Essential Retail that Tudor joined the retailer in the newly created position in April.

Bovill said Tudor's focus will be on all aspects of IT, apart from eCommerce, and he will be integral to developing an internal project to consolidate data on customer and stock. 'Project Customer', which will allow Monsoon to visualise its data and ask appropriate questions to improve the business, will be completed in September 2016.

"He’s integral to delivering [Project Customer] from a technology perspective,” said Bovill, who worked with Tudor at Aurora Fashions.

Bovill, who has been working for Monsoon Accessorize for three years in July, said Tudor's appointment demonstrates the retailer's commitment to technology.

“Technology is increasing and becoming more and more important in retail businesses," he said. "It’s becoming much more consumer facing and it’s about recognising that trend and hiring good people and Tudor is a very strong resource.”

Bovill said one of the biggest challenges of delivering Project Customer is adjusting the culture within the business.

Speaking at the BRC Customer Insights event in London this week, he said: "The tech is incredibly easy these days. Years ago you'd be looking at some solutions like the IBMs with a big-ticket cost and big mainframes, but these days you put it all in the internet at half or a third of price."

Bovill said while the processing power retailers have today is almost infinite, businesses have to reorganise their culture.

"Culture is definitely the biggest challenge – how do you unlock data? We need to be more like an AO.com, and we have to change behaviour."

But later, speaking to Essential Retail, Bovill said the leadership team at Monsoon is fully supportive of technology.

"Ultimately when they put their hands in their pockets, they recognise the importance of technology," he said.

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