Dixons Carphone turns to Tibco for tech integration

Mobile and electricals retailer Dixons Carphone is extending an existing partnership held between Carphone Warehouse and technology integrator, Tibco Software, across the wider merged business.

Tibco products will be used to integrate a range of legacy technologies and applications that have been brought together in the wake of the merger between Dixons Retail and Carphone Warehouse in spring 2014.

Solutions used in the existing Carphone Warehouse service-oriented approach to IT will be extended across the whole enterprise with Tibco's Fast Data platform, as the retailer aims to ensure multiple systems and applications can communicate with each other and share real-time information.

David Byrne, director of architecture at Dixons Carphone, commented: "The maturity and track record of Tibco's products and history with Carphone allayed any significant operational concerns we may have had, which along with the fact that we were already happy with the low total cost of ownership meant we had peace of mind and could focus on implementing new functionality."

He added: "The cost of deployment was attractive, as was the richness of the offering to support our needs. This was further cemented by Tibco's plans around how it will develop solutions to accommodate new technology and standards."

The move to work with Tibco comes as Dixons Carphone announced its interim results for the 26 weeks to 31 October, which showed that like-for-like revenue was up by 5% compared to the same period last year. Group profit before tax for the six-month period totalled £121 million, which was an increase of 23% on the first half of 2014/15.

Sales in the UK continue to remain strong, although the retailer is facing challenging headwinds in the Nordics where price investment is hitting margins.

Reflecting on progress since last year's merger, CEO Seb James said: "Our integration continues to go well and it gives me real pleasure to see the business looking and feeling like a single unit.

"The vast majority of the difficult decisions have been made and implemented and we will complete this with the move of the Carphone Warehouse depot to Newark in the new year. I think that, with nearly all the bigger changes done, we are now ready to settle into a more normal married life and to think about our business as a single Dixons Carphone entity."

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