Whole Foods to co-create new retail platform

Whole Foods Market and software company Infor are working on building a new, cloud-based retail management solution that is expected to enable the US-based grocer to operate faster and more efficiently, and enhance its customers' experience.

The new retail management suite, Infor CloudSuite Retail, will also be made available to companies in the wider retail industry.

Using a combination of cloud-based automation and other advanced processes for a wide variety of merchandising and supply chain management functions, Whole Foods expects the new platform's analytics to provide various operational efficiencies. The technology will be used to generate information that can be used in the development of the retailer's digital channels.

Through the partnership, Whole Foods will effectively become a working lab for Infor development engineers and designers from the software firm's internal design agency, Hook & Loop. The two teams will work together to identify process improvements and develop a purpose-built software suite that enables Whole Foods to make better and faster decisions, take advantage of modern technologies such as cloud and open source, and ultimately improve the customer experience.

Jason Buechel, who was recently promoted by Whole Foods to the role of executive vice president and CIO, said: "The new retail platform we will co-create with Infor will be unlike anything currently on the market, better leveraging major technology advances to deliver much more value at lower cost.

"With Infor, Whole Foods Market has found a partner ideally suited to help us co-create a new retail platform that enables a more efficient, connected enterprise with greater visibility, flexibility, insight, and ease-of-use for our team members – all while delivering a better end-to-end shopping experience for our customers."

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