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Net-a-Porter ramps up APM strategy with new partnership

Net-a-Porter is putting a concerted focus on application performance management (APM), with the luxury fashion e-tailer giving its technology department new tools to measure and monitor their systems.

The online retailer has announced a partnership with US-based Riverbed, which will see the vendor provide technology to optimise the performance of the business's SaaS applications and websites. Using the tech firm's SteelCentral solutions, Net-a-Porter hopes to gain a central view of its network traffic, which will allow staff to detect, analyse, and quickly resolve any performance related issues.

Net-a-Porter's hybrid IT infrastructure means product and order management, and warehouse logistics are all deployed in multiple data centres, and accessed by staff from various locations. The new technology implementation has been integrated into the existing infrastructure, meaning every member of the technology team, from the CTO to system engineers, has access to the data they require in real time.

Simon Fotakis, global network operations manager at Net-a-Porter, said: "We needed a solution to replace our current processes, provide us with insightful instrumentation, and increase collaboration across teams so that when network performance issues arise, they can be resolved faster than ever.

"It was crucial to deploy a solution that could provide us with a consolidated view, something that became evident from Riverbed's very successful proof-of-concept."

Net-a-Porter founder Natalie Massenet said earlier this year that the company will continue to invest in innovation, as the business looks to build on a successful 12 months which saw EBITDA grow £37.8 million to £54.2 million and revenue jump by 22.8% to a record level of £654 million.

The merger between the UK fashion e-tailer and Italian luxury retail group Yoox is also expected to be completed in the coming months.

Find out more about the latest developments at Net-a-Porter in an Essential Retail big interview with head of merchandising Paul Brennan, later this week.

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