UK luxury shoe designer Charlotte Olympia on global growth trail

New stores in California's South Coast Plaza, Las Vegas and Thai capital Bangkok are on the 2015 agenda for UK luxury shoe and accessories designer Charlotte Olympia – and the business is going live with technology provider Cegid's omnichannel solution this month to support the international growth.

Using the Yourcegid Retail software, Charlotte Olympia will have a single retail management solution to use across its sales channels in each of the territories in which it operates. The technology suite from Cegid will also aid in-store clienteling and provide data insights to boost the shopping experience for consumers.

The retailer already has stores in London's Mayfair, New York's Manhattan, Miami, Beverley Hills, Hong Kong and Dubai, as well as concessions globally and a burgeoning online offering. The designer's collections are also stocked in the likes of Harrods, Bergdorf Goodman and Beymen.

Benoit Sackebandt, chief finance officer at Charlotte Olympia, commented: "We're synonymous with classic designs and meticulous attention to detail.

"We strive to deliver an exceptional brand experience to our customers and Cegid's software will help us achieve this."

Samir Belkhayat, UK director at Cegid, added: "Yourcegid Retail is ideal for luxury and high-end retailers because of Cegid's global reach and the advanced CRM functionality of the software."

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