RBTE 2015: Exhibitor news roundup

As retailers continued to head to London Olympia in their droves for the second day of RBTE 2015, the retail technology exhibitors featured at the event have been revealing various new products and solutions.

Managed service provider Eclipse has today launched its retail Wi-Fi proposition, at RBTE 2015. Aimed at mid-market retailers, the vendor's in-store Wi-Fi service offers consultancy, planning and implementation across all physical touch points for customers and employees – personal devices, on street, in-store, back-of-store, head office and in some cases, pop-ups.

"We love playing referee for CMOs, CFOs and CIOs as it gives us a holistic view of our customers' structures and data requirements," said Pete Tomlinson, director of product, marketing & sales at Eclipse.

"It's a delicate process but so exciting to work with retail brands like Furniture Village, Sports Direct and Timpson as they embrace new technologies."

Payment technology provider Zooz has today announced it has opened an office in London to expand its global presence and meet the growing international need for innovative, optimised payment solutions. The office will be headed by Nathan Jackson, who joins Zooz as VP business development for the European region with over 25 years of experience in secure payment processing and technology.

Jackson commented: "In this constantly evolving industry, Zooz has the potential to bring forth major, lasting changes with its innovative solution.

"I'm excited to bring my payments industry experience to this fast growing company, and look forward to further expanding its presence and customer base in the European region."

US-based technology standards organisaton ARTS – a division of NRF – is aiming to help retailers understand the impact each of their customers makes to the profitability of their business.

Karen Shunk, VP technology standards at NRF, said: "Visit us in stand 837 Have a look at the most recent ITTs for payments and video analytics, and see what's new in the ARTS Data Models. While you're there, find out what new projects are in the pipeline on topics such as Internet of Things (IoT) and distributed order management."

InnoPrint, a subsidiary of cash handling specialist Innovative Technology, has launched its range of innovative coupon and receipt printing products at RBTE, as it enters the retail space.

InnoPrint's development director Chris Robinson explained: "The success of Innovative Technology's NV200 and SMART Ticketshowed there was a clear opportunity to develop a range of printers.

"We've assembled a highly qualified, talented team to create InnoPrint, and developed a range of products that provides the retail market with outstanding value for money, reliability and practicality."

Ergonomic Solutions, which designs and supplies technology mounting and security solutions for retailers, is featuring its upcoming mounting solutions at RBTE.

They have been designed to assist businesses with the adoption of tablet and mobile applications to drive in-store efficiencies.

The OpenSpace product suite incorporates a new range of tablet cases and pouches which Ergonomic Solutions says provides "protective, easy-to-use solutions that maximise a tablets use and comfort".

Avalara, a provider of cloud-based software delivering compliance solutions related to VAT, sales tax, and other transactional taxes, has today announced it has acquired the tax content, determination and compliance technology for Brazil from SuitePlus, an information technology and consulting company located in Florianopolis, Brazil.

"Brazilian taxes are some of the most complicated in the world for businesses to process accurately and efficiently," said Scott McFarlane, founder and CEO of Avalara. 

"Our agreement with SuitePlus allows Avalara to address this complexity both within and outside of Brazil. It's the latest addition to our global compliance cloud platform, and will soon be integrated into more than 400 major ERP systems, accounting packages, eCommerce shopping carts, as well as POS systems and mobile platforms worldwide."

Weather insights company, MetraWeather UK, has been showcasing its Insights Discovery Programme, a scientific and data-based study providing retailers personalised insights into how to leverage high-impact weather opportunities and mitigate losses and risks.

The studies focus on correlating sales data and the consequences of weather events over the past three years and the impacts on retailers' bottom lines.

"We already work with a number of the leading UK retailers to provide forecast guidance and insights that help our customers optimise weather opportunities, and mitigate or hedge degrees of risk and loss as a consequence of weather-related disruptions to footfall, purchasing behaviour and supply chain logistics,” explained Sue Gunn, business development manager at MetraWeather UK.

"MetraWeather provides powerful weather intelligence to UK retailers including Tesco, Morrisons, The Co-operative, Waitrose, M&S and Asda, together with suppliers including Dyson."

Meanwhile new research from Epson Europe, which is exhibiting at RBTE this week, has revealed the impact of queues on retail sales.

Across Europe – the UK, France, Spain, Germany and Italy – 29% of consumers said that they often leave stores without buying anything as a result of long queues at the tills.

Additionally, 25% of respondents said they often go to a competing store to buy the same items if there is a long queue in the first store. Furthermore, 91% of people responded that fast payment and reduced queuing times were critical or valuable to their perception of a brand.

Adrian Clark, director of business systems at Epson Europe, commented: "Consumer awareness of available technology has led to a situation in which 20% of people clearly state that in this day and age they will not accept long queues in stores.

"A number of brands have already successfully introduced self-service and mobile payment systems in Europe as a way to speed up payment processes and we expect to see further growth for these technologies over the coming years."