Essential Retail News

#NRF2020: Office Depot empowers employees in transformation

#NRF2020: Office Depot empowers employees in transformation

Office Depot details its roll-out of digital devices across the organisation that have empowered the company’s employees to better serve customers.

Levi's D2C boss extends role to lead Americas division

Levi's D2C boss extends role to lead Americas division

Levi's direct to consumer boss Marc Rosen takes extended group role as Roy Bagattini, the brand's Americas president, departs.

Burberry launches online game to support China push

Burberry launches online game to support China push

Burberry unveils online game called Ratberry, as part of its '2020 Lunar New Year' campaign and ahead of a concerted push in China over the next 12 months.

New stores planned for Primark as sales rise

New stores planned for Primark as sales rise

Physical stores pay off for Primark as sales and market share rise

Experiences and new stores help malls buck downward trend

Experiences and new stores help malls buck downward trend

Some shopping centres outperformed the market over Christmas

#NRF2020: Every retailer has to be a tech company, says Nordstrom

#NRF2020: Every retailer has to be a tech company, says Nordstrom

Nordstrom tells retailers to think tech-first, while acknowledging legacy systems make progress hard.

#NRF2020: Customer fitness app informs Under Armour business

#NRF2020: Customer fitness app informs Under Armour business

Under Armour operates the world’s number one health and fitness app that helps it better understand customers and inform business decisions.

Very reports a merry Christmas as sales jump 6.1%

Very reports a merry Christmas as sales jump 6.1%

Very.co.uk says sales were up by 6.1% year-on-year during peak trading at the end of 2019.

Quiz sales plummet despite website improvements

Quiz sales plummet despite website improvements

Sales growth through its own websites failed to halt a 9.3% revenue decline over the important Christmas trading period at Quiz.

#NRF2020: How American Girl and Drybar engage customers using micro experiences

#NRF2020: How American Girl and Drybar engage customers using micro experiences

American Girl and Drybar discuss using data to create micro experiences that put customer needs at the heart of the experience.

#NRF2020: Insourcing enables retail technology deployment at speed

#NRF2020: Insourcing enables retail technology deployment at speed

By insourcing their technology development both Target and Lowe’s are now able to introduce new solutions at unprecedented speed and with greater cost efficiency.

#NRf2020: Wayfair’s journey to 3D imagery

#NRf2020: Wayfair’s journey to 3D imagery

Wayfair’s use of 3D imagery has got so good, the head of the project can’t even tell the difference between studio photographs and 3D rendered images anymore.