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Meet the Team


Eleanor Dallaway

Follow on Twitter: @InfosecEditor

Eleanor Dallaway is publisher of Essential Retail, and as a result of her eight years in the job, knows more about information security than most English Literature graduates should. She spends her working days interviewing industry professionals, keeping the website updated with news on an hourly basis, editing the magazine, and attending industry events. Day job aside, Eleanor crams her diary full socialising with friends and family. Any small gaps in her social life are reserved for a good book and an even better glass of wine

Caroline Baldwin

Follow on Twitter: @cl_baldwin

Or email: caroline.baldwin@reedexpo.co.uk

Caroline Baldwin is the editor of Essential Retail and thanks to her skills as an expert shopper combined with her six years writing about technology is at the forefront of retail technology trends. This journalism post-graduate spends her days interviewing retailers who are deploying cutting edge tech such as virtual reality and voice. She also ensures the team is on the pulse with breaking retail technology news, while analysing its impact on the industry more widely. In her spare time, Caroline is a passionate foodie, who enjoys an ice cold G&T. If she’s not eating or drinking, she can be found watching a West End show. 

Ben Sillitoe 
News Writer 

Follow on Twitter: @BSillitoe

Ben Sillitoe is a freelance journalist, and the former editor of Essential Retail. He’s been covering the retail sector - breaking news, and interviewing leading industry players - since 2009. Outside of work, Ben is usually watching or playing sport somewhere in the world - hoping one day he’ll see Liverpool Football Club win the league again. Aside from that you’ll find him spending time exploring the UK with his wife and young daughter.


Rebecca Harper
Portfolio Digital Marketing Manager 

Follow on Twitter: @BeccaInfosecMag

Rebecca Harper is Portfolio Head of Digital Marketing for the technologies division. For more than 10 years she has successfully developed and implemented a wide variety of online and digital campaigns and is a firm believer in the combination of creativity, technology and collaboration being the cornerstones of success (it's not as corny as it sounds, we promise!) When she's not obsessing about all things digital or advising her long-suffering friends and family about the virtues of online safety, Rebecca can be found with a good book in one hand and G&T in the other. Oh, and live music? She's your go-to gig companion.

Sachin Pankhania
Marketing Executive

Follow on Twitter: @sachin_rbte

Sachin Pankhania is marketing executive for Essential Retail, and the go-to person for digital promotions, barter agreements and social media.

In his free time Sachin can either be found at the bar of the nearest pub, supporting his beloved Chelsea or binging on the latest Netflix series. 

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