The biggest interviews of 2019

Take a little time out and read some of the most interesting interviews we’ve published over the last year, including Mountain Warehouse, Sweaty Betty and Michel Roux Jnr.

Michel Roux Jr talks restaurants and the high street

In this video interview, Michel Roux Jr talks describes how restaurants can reinvigorate the high street.

Mountain Warehouse CEO: sustainability will overtake in-store experience

Mountain Warehouse boss, Mark Neale, talks about weatherproofing his business and how retailers who put sustainability at the heart of their businesses will be the ones that succeed in the future.

Behind Sainsbury’s in-store Mobile Pay solution

Essential Retail quizzes Sainsbury’s about its mobile payments technology which allows customers to skip the queue and purchase items on their smartphone.

SilkFred CEO on launching an eCommerce business

The co-founder of SilkFred tells Essential Retail about what she's learnt starting a business.

Video: Justin King on the retailpocalypse

Former boss of Sainsbury’s talks about the changing pace of retail and whether the hype of a retailpocalypse is justified.

Interview: Richard Cunningham, group IT director, Mulberry

Essential Retail speaks with Mulberry’s IT director to learn more about its mobile POS roll out and how the project changed how IT and digital work together for the better.

Interview: Sweaty Betty on the rise of athleisure and eCommerce growth

Essential Retail speaks to Sweaty Betty’s head of eCommerce to learn more about how the website has been upgraded to keep up with the athleisure demand.

Joe Browns on meeting customer demand both online and in store

Joe Browns explains why it has undergone one of its largest ever investments on upgrading its eCommerce site in order to meet rising consumer expectations.

Five things on the Feelunique CTO's mind

Feelunique CTO Neil Landon on progressive web app plans, running a bespoke web platform, and what’s special about the browser choice of its customers.

Video: The Customer Whisperer

Essential Retail interviews Kate Hardcastle MBE, aka The Customer Whisperer, on how retailers need to adapt to changing customer habbits.

Mamas & Papas on managing delivery expectations

Essential Retail speaks to the CIO of Mamas & Papas to talk about the increasingly fast delivery options and the strain it is putting on retailers.

AS Watson on health tech, robots and in-store experience

Superdrug owner, AS Watson, describes how technology is driving the future of health and beauty.