Essential Retail Interviews

#RBTE 2018 Video Interview: Graeme Derby, MD UK of Pyramid Computer

#RBTE 2018 Video Interview: Graeme Derby, MD UK of Pyramid Computer

Essential Retail chats to Pyramid Computer about the digitisation of the hospitality industry.

Video: Essential Retail & The Omnichannel Survival Guide Chapter One

Video: Essential Retail & The Omnichannel Survival Guide Chapter One

Essential Retail tackles chapter one of The Omnichannel Survival Guide, interviewing Brightpearl founder and CEO.

#RBTE2018 Video Interview: Maria Koutsoudakis, head of customer experience, M&S

#RBTE2018 Video Interview: Maria Koutsoudakis, head of customer experience, M&S

Essential Retail chats to Maria Koutsoudakis, head of CX at M&S, to discuss why the retail industry is desperate to ensure customers have the best experience both online and in-store.

Q&A: Cineworld on “experiencing the joy of cinema”

Q&A: Cineworld on “experiencing the joy of cinema”

Essential Retail chats to Cineworld about customer experience and its Unlimited Movie Tour.

Interview: Holland & Barrett on leveraging loyalty data

Interview: Holland & Barrett on leveraging loyalty data

Emma Mead, group digital director at Holland & Barrett, talks to Essential Retail about how the retailer is using loyalty data to improve store layout.

Payments is a constant work in progress, says Aldi

Payments is a constant work in progress, says Aldi

Aldi IT director tells Essential Retail: Strategy first is the best way forward for in-store payments

Made.com CEO on becoming a fast-furniture retailer

Made.com CEO on becoming a fast-furniture retailer

Made.com’s CEO, Philippe Chainieux, describes how the e-tailer has disrupted the furniture industry by tightening up its supply chain.

Bank of England: Why retailers should join Banknote Checking Scheme

Bank of England: Why retailers should join Banknote Checking Scheme

The Bank of England’s Stuart Cooper describes to retailers the benefits of the Banknote Checking Scheme.

Q&A: PayPal on the future of payments

Q&A: PayPal on the future of payments

Essential Retail quizzes PayPal on how consumers will be paying for the purchases in the near future

Video: Essential Retail on what not to miss at RBTE 2018

Video: Essential Retail on what not to miss at RBTE 2018

Essential Retail's editor shares what she is looking forward to at RBTE 2018

Video: Birchbox on subscription retail

Video: Birchbox on subscription retail

Essential Retail chats to Rachel Humphrey, director of PR and partnerships at Birchbox UK, to learn more about subscription models in retail.

Google: Retailers must embrace IT for a more digitally progressive environment

Google: Retailers must embrace IT for a more digitally progressive environment

IT is seen as an inhibitor to change within many retailers whereas it should actually be seen as the total opposite.

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