Essential Retail Interviews

Video: What’s the biggest challenge impacting retail in 2019?

Video: What’s the biggest challenge impacting retail in 2019?

Essential Retail asks the industry: what’s the biggest challenge impacting retail today?

Q&A with Lulu Guinness on social commerce

Q&A with Lulu Guinness on social commerce

Essential Retail quizzes Lulu Guinness on its use of user-generated content on its website.

Video: The impact of sustainability on retail

Video: The impact of sustainability on retail

Essential Retail speaks with Kingfisher and Farfetch to discuss the increasing demand for sustainable retail from consumers.

Video: The Customer Whisperer

Video: The Customer Whisperer

Essential Retail interviews Kate Hardcastle MBE, aka The Customer Whisperer, on how retailers need to adapt to changing customer habbits.

#RetailEXPO19 video interview: BRC chief exec Helen Dickinson on how Brexit is hurting retail

#RetailEXPO19 video interview: BRC chief exec Helen Dickinson on how Brexit is hurting retail

Brexit is distracting politicians from dealing with retail challenges says Dickinson

#RetailEXPO19 video interview: 'Less digital' for next Diageo flagship says Greg Klingaman

#RetailEXPO19 video interview: 'Less digital' for next Diageo flagship says Greg Klingaman

Diageo's Greg Klingaman says the group's next Johnnie Walker flagship store will feature less digital tech in favour of more human interaction

Video: How will technology shape the future of customer experience?

Video: How will technology shape the future of customer experience?

Essential Retail, Dune, Moonpig and Kantar discuss technologies retailers should consider implementing to improve customer experience.

Maplin’s head of IT on relaunching the business as online-only

Maplin’s head of IT on relaunching the business as online-only

Essential Retail speaks to Ollie Marshall about tearing up legacy systems and starting from scratch

#RetailEXPO19 video interview: Justin King on the future of stores

#RetailEXPO19 video interview: Justin King on the future of stores

Former Sainsbury’s CEO Justin King speaks to RDW editor Matthew Valentine about the future of stores, how to level the playing field with online competitors, the ideal store format, and the appeal of a retail career.

Video: Justin King on the retailpocalypse

Video: Justin King on the retailpocalypse

Former boss of Sainsbury’s talks about the changing pace of retail and whether the hype of a retailpocalypse is justified.

Video: Michel Roux Jr talks restaurants and the high street

Video: Michel Roux Jr talks restaurants and the high street

Michel Roux Jr talks describes how restaurants can reinvigorate the high street.

How Farfetch is aligning business strategy with sustainability goals

How Farfetch is aligning business strategy with sustainability goals

Farfetch is working on multiple initiatives that it believes have commercial and environment benefits.