Essential Retail Interviews

Q&A: Cineworld on “experiencing the joy of cinema”

Q&A: Cineworld on “experiencing the joy of cinema”

Essential Retail chats to Cineworld about customer experience and its Unlimited Movie Tour.

Interview: Holland & Barrett on leveraging loyalty data

Interview: Holland & Barrett on leveraging loyalty data

Emma Mead, group digital director at Holland & Barrett, talks to Essential Retail about how the retailer is using loyalty data to improve store layout.

Payments is a constant work in progress, says Aldi

Payments is a constant work in progress, says Aldi

Aldi IT director tells Essential Retail: Strategy first is the best way forward for in-store payments

Made.com CEO on becoming a fast-furniture retailer

Made.com CEO on becoming a fast-furniture retailer

Made.com’s CEO, Philippe Chainieux, describes how the e-tailer has disrupted the furniture industry by tightening up its supply chain.

Bank of England: Why retailers should join Banknote Checking Scheme

Bank of England: Why retailers should join Banknote Checking Scheme

The Bank of England’s Stuart Cooper describes to retailers the benefits of the Banknote Checking Scheme.

Q&A: PayPal on the future of payments

Q&A: PayPal on the future of payments

Essential Retail quizzes PayPal on how consumers will be paying for the purchases in the near future

Video: Essential Retail on what not to miss at RBTE 2018

Video: Essential Retail on what not to miss at RBTE 2018

Essential Retail's editor shares what she is looking forward to at RBTE 2018

Video: Birchbox on subscription retail

Video: Birchbox on subscription retail

Essential Retail chats to Rachel Humphrey, director of PR and partnerships at Birchbox UK, to learn more about subscription models in retail.

Google: Retailers must embrace IT for a more digitally progressive environment

Google: Retailers must embrace IT for a more digitally progressive environment

IT is seen as an inhibitor to change within many retailers whereas it should actually be seen as the total opposite.

Oliver Bonas on preparing for GDPR

Oliver Bonas on preparing for GDPR

GDPR will cause disruption within the retail industry, but is ultimately a positive development for retailer and customer alike.

Vita Mojo: the software company that runs its own restaurants

Vita Mojo: the software company that runs its own restaurants

Vita Mojo uses its three company-owned restaurants to test and hone the technology stack it offers to other food and beverage operators.

Video: Co-op on logistics transformation

Video: Co-op on logistics transformation

Essential Retail catches up with Barry Morgan, solutions specialist at The Co-operative, to learn how the retailer is tightening its logistics operations.