Essential Retail Interviews
Interview: Made.com gets real with user-generated content
Made.com chief creative officer, Jo Jackson, explains the evolution of the furniture e-tailer's user-generated content strategy.
SilkFred CEO on launching an eCommerce business
The co-founder of SilkFred tells Essential Retail about what she's learnt starting a business
TI Media’s data plans to ensure publishing survives in a digital world
Putting data at the core of the business helps TI Media target the right customers, explains the magazine publisher’s data intelligence director.
The changing face of cafes in London's Royal Parks
Bespoke designs for prominent sites introduce new natural forms
Great fan experiences at Boston Red Sox are all about the customer journey
Essential Retail examines how the famous baseball team is using data, mobile and technological innovation to enthuse customers on game day.
Kipling global president Vera Breur on the bag brand's new store concept
Clare Dowdy interviews Kipling global president Vera Breur
Interview: Sweaty Betty on the rise of athleisure and eCommerce growth
Essential Retail speaks to Sweaty Betty’s head of eCommerce to learn more about how the website has been upgraded to keep up with the athleisure demand.
Interview: Mike Branney MD of Oh Polly
The co-founder of the Scottish e-tail success story talks to Essential Retail about why site reliability comes first, getting social media right and how technology is no good without vision.
Mountain Warehouse CEO: sustainability will overtake in-store experience
Mountain Warehouse boss, Mark Neale, talks about weatherproofing his business and how retailers who put sustainability at the heart of their businesses will be the ones that succeed in the future.
Video: What’s the biggest challenge impacting retail in 2019?
Essential Retail asks the industry: what’s the biggest challenge impacting retail today?
Q&A with Lulu Guinness on social commerce
Essential Retail quizzes Lulu Guinness on its use of user-generated content on its website.
Video: The impact of sustainability on retail
Essential Retail speaks with Kingfisher and Farfetch to discuss the increasing demand for sustainable retail from consumers.
