Essential Retail Interviews

Microsoft reaping benefits of building in-house design team

Microsoft reaping benefits of building in-house design team

Essential Retail speaks to Microsoft about a move to hire more designers to take ownership over its store launches.

Ribble Cycles CEO: differentiation comes from our own devs

Ribble Cycles CEO: differentiation comes from our own devs

Ribble Cycles CEO, Andy Smallwood, talks technology strategy and ways to make a brand stand out in a busy market.

Firebox celebrates 21 years with shift in technology focus

Firebox celebrates 21 years with shift in technology focus

Essential Retail charts the growth of Firebox and speaks to the founder about its move to outsourcing its technology solutions.

The biggest interviews of 2019

The biggest interviews of 2019

Essential Retail collates its favourite interviews from the last year.

Interview: Made.com gets real with user-generated content

Interview: Made.com gets real with user-generated content

Made.com chief creative officer, Jo Jackson, explains the evolution of the furniture e-tailer's user-generated content strategy.

SilkFred CEO on launching an eCommerce business

SilkFred CEO on launching an eCommerce business

The co-founder of SilkFred tells Essential Retail about what she's learnt starting a business

TI Media’s data plans to ensure publishing survives in a digital world

TI Media’s data plans to ensure publishing survives in a digital world

Putting data at the core of the business helps TI Media target the right customers, explains the magazine publisher’s data intelligence director.

The changing face of cafes in London's Royal Parks

The changing face of cafes in London's Royal Parks

Bespoke designs for prominent sites introduce new natural forms

Great fan experiences at Boston Red Sox are all about the customer journey

Great fan experiences at Boston Red Sox are all about the customer journey

Essential Retail examines how the famous baseball team is using data, mobile and technological innovation to enthuse customers on game day.

Kipling global president Vera Breur on the bag brand's new store concept

Kipling global president Vera Breur on the bag brand's new store concept

Clare Dowdy interviews Kipling global president Vera Breur

Interview: Sweaty Betty on the rise of athleisure and eCommerce growth

Interview: Sweaty Betty on the rise of athleisure and eCommerce growth

Essential Retail speaks to Sweaty Betty’s head of eCommerce to learn more about how the website has been upgraded to keep up with the athleisure demand.

Interview: Mike Branney MD of Oh Polly

Interview: Mike Branney MD of Oh Polly

The co-founder of the Scottish e-tail success story talks to Essential Retail about why site reliability comes first, getting social media right and how technology is no good without vision.