Essential Retail Interviews

Interview: Made.com gets real with user-generated content

Interview: Made.com gets real with user-generated content

Made.com chief creative officer, Jo Jackson, explains the evolution of the furniture e-tailer's user-generated content strategy.

SilkFred CEO on launching an eCommerce business

SilkFred CEO on launching an eCommerce business

The co-founder of SilkFred tells Essential Retail about what she's learnt starting a business

TI Media’s data plans to ensure publishing survives in a digital world

TI Media’s data plans to ensure publishing survives in a digital world

Putting data at the core of the business helps TI Media target the right customers, explains the magazine publisher’s data intelligence director.

The changing face of cafes in London's Royal Parks

The changing face of cafes in London's Royal Parks

Bespoke designs for prominent sites introduce new natural forms

Great fan experiences at Boston Red Sox are all about the customer journey

Great fan experiences at Boston Red Sox are all about the customer journey

Essential Retail examines how the famous baseball team is using data, mobile and technological innovation to enthuse customers on game day.

Kipling global president Vera Breur on the bag brand's new store concept

Kipling global president Vera Breur on the bag brand's new store concept

Clare Dowdy interviews Kipling global president Vera Breur

Interview: Sweaty Betty on the rise of athleisure and eCommerce growth

Interview: Sweaty Betty on the rise of athleisure and eCommerce growth

Essential Retail speaks to Sweaty Betty’s head of eCommerce to learn more about how the website has been upgraded to keep up with the athleisure demand.

Interview: Mike Branney MD of Oh Polly

Interview: Mike Branney MD of Oh Polly

The co-founder of the Scottish e-tail success story talks to Essential Retail about why site reliability comes first, getting social media right and how technology is no good without vision.

Mountain Warehouse CEO: sustainability will overtake in-store experience

Mountain Warehouse CEO: sustainability will overtake in-store experience

Mountain Warehouse boss, Mark Neale, talks about weatherproofing his business and how retailers who put sustainability at the heart of their businesses will be the ones that succeed in the future.

Video: What’s the biggest challenge impacting retail in 2019?

Video: What’s the biggest challenge impacting retail in 2019?

Essential Retail asks the industry: what’s the biggest challenge impacting retail today?

Q&A with Lulu Guinness on social commerce

Q&A with Lulu Guinness on social commerce

Essential Retail quizzes Lulu Guinness on its use of user-generated content on its website.

Video: The impact of sustainability on retail

Video: The impact of sustainability on retail

Essential Retail speaks with Kingfisher and Farfetch to discuss the increasing demand for sustainable retail from consumers.