Essential Retail Interviews

X5 Retail systematically sourcing innovation

X5 Retail systematically sourcing innovation

Russian grocer, X5 Retail, details how it is working with start-ups to fast-track innovation.

Q&A: The Perfume Shop on pop-ups

Q&A: The Perfume Shop on pop-ups

Essential Retail catches up with The Perfume Shop to talk about its latest Covent Garden ‘Shop of Feelings’ pop-up.

How in-store beauty services are helping Superdrug battle with online

How in-store beauty services are helping Superdrug battle with online

Essential Retail speaks to Superdrug about how its in-store beauty services are helping the retailer stay fresh and relevant on the high street.

Debenhams on creating customer service driven click & collect

Debenhams on creating customer service driven click & collect

Debenhams speaks ato Essential Retail about how it has transformed its click & collect operation to become more focused on improving customer service.

Boohoo.com: “We struggle with legacy systems too”

Boohoo.com: “We struggle with legacy systems too”

Boohoo.com’s head of IT operations, Steve Roberts, speaks to Essential Retail about tackling legacy systems and finding technology talent.

Feelunique and Bloom & Wild talk digital challenges

Feelunique and Bloom & Wild talk digital challenges

In preparation for their keynote talks at the upcoming IMRG Data Summit 2018, IMRG have conducted interviews with the COOs of Feelunique and Bloom & Wild.

Addison Lee on using mobility-as-a-service to create great CX

Addison Lee on using mobility-as-a-service to create great CX

Global CIO Ian Cohen says consumer-facing companies must place clients at the core of operational activities

Video: Essential Retail & The Omnichannel Survival Guide Chapter Ten

Video: Essential Retail & The Omnichannel Survival Guide Chapter Ten

Essential Retail tackles chapter ten of The Omnichannel Survival Guide: Think Bigger Than Your Brand.

Video: Essential Retail & The Omnichannel Survival Guide Chapter Nine

Video: Essential Retail & The Omnichannel Survival Guide Chapter Nine

Essential Retail tackles chapter nine of The Omnichannel Survival Guide, discussing how retailers can maximise their operations using eCommerce analytics.

RS Components on pushing nimble approaches for digital transformation

RS Components on pushing nimble approaches for digital transformation

RS Components is embracing innovation to meet the demands of the engineering community.

Video: Essential Retail & The Omnichannel Survival Guide Chapter Eight

Video: Essential Retail & The Omnichannel Survival Guide Chapter Eight

Essential Retail tackles chapter eight of The Omnichannel Survival Guide, discussing inventory management for omnichannel retailers.

#RBTE2018 Video Interview: The industry’s biggest tech challenge

#RBTE2018 Video Interview: The industry’s biggest tech challenge

Essential Retail asks retail experts at RBTE what they think is the biggest technology challenge retailers are currently facing.

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