Essential Retail Features

Hammerson's new AI-enhanced CCTV in focus

Hammerson's new AI-enhanced CCTV in focus

Hammerson is trialling new footfall analysis technology linked to CCTV at Westquay shopping centre, as it looks to better manage its space.

CEO interview: Watch Shop's Robin Phillips talks retail technology

CEO interview: Watch Shop's Robin Phillips talks retail technology

Former Waitrose, Boots and Kurt Geiger digital boss Robin Phillips is now CEO at Watch Shop – and he's overseeing some intriguing retail technological change.

How The Entertainer leveraged 'unboxing' social media trend

How The Entertainer leveraged 'unboxing' social media trend

The Entertainer Squad emerged in 2018, combining product demos on social media with a bit of fun to drive sales at the UK toy retailer.

Design showcase: New Melbourne boutique for James Said

Design showcase: New Melbourne boutique for James Said

Historic building becomes contemporary furniture store

One year on: Net-a-Porter's Vanguard mentorship programme

One year on: Net-a-Porter's Vanguard mentorship programme

Net-a-Porter names the four latest designers for its Vanguard mentorship programme – and they were all scouted on Instagram.

Monsoon Accessorize on using social to boost sales

Monsoon Accessorize on using social to boost sales

The firm explains why driving sales outside traditional channels is key

How Nespresso got the right blend of productivity

How Nespresso got the right blend of productivity

The coffee pod business has partnered with workforce management software company Kronos to optimise staffing

Can social enterprise create communities in malls?

Can social enterprise create communities in malls?

Socially-minded coffee shops are springing up in malls and high streets. By Clare Dowdy

Green shoots: How garden eCommerce is beginning to bloom

Green shoots: How garden eCommerce is beginning to bloom

Retailers and customers are increasingly buying plants online - although the conditions for growth need to be right

Tahini tries new twist on Turkish takeaway

Tahini tries new twist on Turkish takeaway

Venue is 'laidback little sister' to two established restaurants

What's driving the UX at Samsung KX?

What's driving the UX at Samsung KX?

Samsung KX opened its doors to the public at the end of July, and the new central London experience and events venue is home to an array of unique 'retail' features.

The technology behind Down Your High Street's indie quest

The technology behind Down Your High Street's indie quest

Down Your High Street's founder describes how several new technology partnerships are supporting the online marketplace's quest for growth.