Essential Retail Features

How Jules B uses tech to stay ahead online

How Jules B uses tech to stay ahead online

eCommerce director Tom Jeffrey on working with and competing against Amazon, the benefits of Klarna and why automation is

How Trainline puts customer experience at the heart of its operations

How Trainline puts customer experience at the heart of its operations

From big data to machine learning and onto chat bots, the transport specialist is using innovative technology to deliver an array of smart services.

How sportswear brand Asics played catch up with digital

How sportswear brand Asics played catch up with digital

Japanese sportswear brand Asics talks to Essential Retail about its sprint to get ahead online

Five things on the Feelunique CTO's mind

Five things on the Feelunique CTO's mind

Feelunique CTO Neil Landon on progressive web app plans, running a bespoke web platform, and what’s special about the browser choice of its customers.

The human factor and its role in cybersecurity breaches

The human factor and its role in cybersecurity breaches

We take a look at the threat landscape facing retailers, and what companies can do to boost cyber security

Joules' CFO details the digital KPIs behind new store openings

Joules' CFO details the digital KPIs behind new store openings

Joules' CFO Marc Dench says new store openings are strongly influenced by location's click & collect potential and impact on eCommerce sales.

App, app and away: All Saints' mobile strategy in focus

App, app and away: All Saints' mobile strategy in focus

Having unveiled a new mobile app at the end of 2018, the All Saints digital projects team has additional payment options and the US market in its sights.

What does the future hold for the automation of warehouses?

What does the future hold for the automation of warehouses?

As retailers trial automation in their fulfilment centres, Essential Retails looks at whether humans will be replaced by robots.

Fraud prevention: what retailers are doing to beat online scammers

Fraud prevention: what retailers are doing to beat online scammers

eCommerce companies tell Essential Retail about how they're tooling up in the online arms race against fraudsters

Deliveroo on tech investment to drive new business growth

Deliveroo on tech investment to drive new business growth

Deliveroo boss, Will Shu, says backing from retail giant Amazon can help push the food delivery specialist to new heights.

Robots aren’t taking retail jobs – lack of technology investment is

Robots aren’t taking retail jobs – lack of technology investment is

Essential Retail investigates how a lack of commitment to technology can cause more jobs losses through administration than AI and robots taking over human positions.

Mary Meeker's Internet Trends 2019 report: a retail perspective

Mary Meeker's Internet Trends 2019 report: a retail perspective

Essential Retail wades through the 333-page slide deck that is Mary Meeker's annual Internet Trends report to highlight the key issues for retailers to think about.

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