Essential Retail Features

How Debenhams is using voice of online customer in store

How Debenhams is using voice of online customer in store

Debenhams' director of creative highlights the subtle ways the retailer's new-look Watford store is using online influences to help shape the physical environment.

How are loyalty schemes evolving for the digital age?

How are loyalty schemes evolving for the digital age?

Essential Retail takes a look at the evolution of loyalty schemes and how they are opening up many potential paths for retailers.

Whittard of Chelsea seeking right blend of tech as it looks east

Whittard of Chelsea seeking right blend of tech as it looks east

Whittard of Chelsea is expanding its presence in China and Taiwan, but what technology is it using at home and abroad to support its strategy?

Reverse vending, deposit return schemes and an urge to 'keep it simple'

Reverse vending, deposit return schemes and an urge to 'keep it simple'

As Scotland forges ahead with its own deposit return scheme for used drinks containers, UK retailers are assessing the technological, logistical and practical implications.

Growing pains: how Helly Hansen revamped its online business

Growing pains: how Helly Hansen revamped its online business

Norwegian sportswear company Helly Hansen, talks to Essential Retail about the perils of re-platforming.

Inside VF’s digital design studio – home to Timberland, Vans and The North Face

Inside VF’s digital design studio – home to Timberland, Vans and The North Face

The parent company of outdoor brands including Dickies, Kipling, Timberland and Vans opens the doors to its new digital design studio where it hopes to demonstrate its commitment to sustainability.

Hunkemöller boosts bottom line by making most of its assets

Hunkemöller boosts bottom line by making most of its assets

How the Dutch lingerie firm Hunkemöller plans to enlarge sales with a stock replenishment system

How to sell eCommerce technology to retailers

How to sell eCommerce technology to retailers

Digital decision makers from the UK retail industry offer their views on what they want from tech suppliers, and how they choose eCommerce technology.

How machine-learning is helping Footasylum gain better tread

How machine-learning is helping Footasylum gain better tread

Head of commerce Tom Summerfield explains how the footwear brand is finding new ways of selling with AI.

#WRC2019: Food retailers should concentrate on core propositions

#WRC2019: Food retailers should concentrate on core propositions

Netto and Picnic describe how their particular focus on core areas of food retail are helping them succeed in a crowded market.

The growth of purpose-driven retail

The growth of purpose-driven retail

Essential Retail investigates the growing trend of retailers stepping away from traditional metrics such as sales and profits to prove success.

Clarks steps up modernisation

Clarks steps up modernisation

How the shoe retailer hopes to optimise its supply chain and stop dragging its feet with legacy.

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