Essential Retail Features

How Stitch Fix used algorithms to scale

How Stitch Fix used algorithms to scale

The personalised fashion company has invested heavily in machine learning but tells Essential Retail the human touch remains key

Cox & Cox: the tech toolkit supporting growth

Cox & Cox: the tech toolkit supporting growth

Personalisation, customer segmentation, and social commerce are all helping shape Cox & Cox's future growth plans, as it looks to capitalise on a strong year to date.

Why Nutravita is taking a mixed marketplace approach

Why Nutravita is taking a mixed marketplace approach

The health supplement seller says it wants to put its eggs in multiple baskets, not just Amazon's

What is H&M's new Business Tech division and who is the new CTO?

What is H&M's new Business Tech division and who is the new CTO?

H&M Group appoints former P&G and Coca Cola tech boss, Alan Boehme, as CTO, and creates an internal Business Tech division.

Pura looks to clean up with online baby wipes subscription service

Pura looks to clean up with online baby wipes subscription service

Pura co-founder Guy Fennell has grand plans – both personal and social – for his baby wipes online subscription service start-up, which started life in lockdown.

How fashion retailers can stay relevant in a post-Covid world

How fashion retailers can stay relevant in a post-Covid world

Three leading fashion retailers outline five steps that need to be taken for this industry to stay relevant in the post-Covid landscape.

Online marketplace start-up Mellow pursues CBD opportunity

Online marketplace start-up Mellow pursues CBD opportunity

The co-founders of Mellow, a new online marketplace for CBD products, discuss huge market opportunity but digital marketing challenges for their category.

Covid-19: How Junkyard Golf improved customer service post-lockdown

Covid-19: How Junkyard Golf improved customer service post-lockdown

The crazy golf venue has been using Zendesk to better handle customer queries and stay responsive during lockdown.

Holland and Barrett's store of the future

Holland and Barrett's store of the future

CEO Tony Buffin takes Essential Retail on a virtual tour of its new digital branch

Meeting the changing needs of the online shopper

Meeting the changing needs of the online shopper

With more consumers now shopping online, what are the main priorities for retailers should focus on to improve their ecommerce offering?

Reviving the UK high street in the post-Covid world

Reviving the UK high street in the post-Covid world

Does the Covid-19 crisis offer a once-in-a-generation opportunity to reshape the UK high street, restoring its relevance to the modern day consumer?

Watches of Switzerland making timely tech investments

Watches of Switzerland making timely tech investments

Watches of Switzerland's retailers are embracing a more virtual landscape following the coronavirus crisis, says exec director Craig Bolton.