Essential Retail Features

#DF19: Luxury Escapes sees revenues rise after online personalisation roll out

#DF19: Luxury Escapes sees revenues rise after online personalisation roll out

Australian online travel company increases conversion and revenue after introducing personalisation technology from Salesforce.

DJ sets, dinner jackets and cheeky Nando's: Black Friday at retail HQ

DJ sets, dinner jackets and cheeky Nando's: Black Friday at retail HQ

Black Friday and 'Cyber Weekend' is fast approaching, and retailers across the UK are preparing for a party atmosphere at HQ despite sluggish wider sales forecasts.

#DF19: Decathlon CIO chooses San Fran for start-up innovation

#DF19: Decathlon CIO chooses San Fran for start-up innovation

Decathlon’s CIO describes how moving to San Francisco has opened doors to test new innovative retail technologies.

Hair today, pay tomorrow: Toni & Guy introduces new-style PoS

Hair today, pay tomorrow: Toni & Guy introduces new-style PoS

Toni & Guy joins the buy now, pay later revolution with new software integration at the point of sale.

One foot in the future: How New Balance is using 3D manufacturing

One foot in the future: How New Balance is using 3D manufacturing

New Balance is racing ahead to release its first 100% digitally produced footwear.

Ocado Zoom, rapid fulfilment, and a new grocery channel in the making

Ocado Zoom, rapid fulfilment, and a new grocery channel in the making

Ocado Zoom's senior commercial manager, George Dean, says rapid fulfilment is becoming a grocery channel in itself within the UK.

Sainsbury's commercial boss offers digital food for thought

Sainsbury's commercial boss offers digital food for thought

Sainsbury’s commercial director for food talks up the potential of a more digitised in-store future as half-year results highlight the retailer's significant challenges.

Asda hungry for success with new online 'Recipes' tool

Asda hungry for success with new online 'Recipes' tool

Asda Recipes tool, which allows shoppers to instantly populate their online basket by clicking on full meal recipes, is up and running on the grocer's main website.

How BrandAlley is thinking non-digitally

How BrandAlley is thinking non-digitally

BrandAlley CEO Rob Feldmann says the designer label discount e-tailer is considering launching billboard ads for the first time in the new year.

Why tech roll outs can be seriously perilous for large retailers

Why tech roll outs can be seriously perilous for large retailers

Russia’s largest food retailer X5 describes how it carefully manages the costs of technology solutions because the scale of the roll out can kill all financial viability.

Timpson doubles customer feedback with in-store QR codes

Timpson doubles customer feedback with in-store QR codes

Timpson's online director is putting methods in place to drive more customer feedback and use shoppers' comments to support search engine optimisation.

Blending content with commerce for the millennial mum

Blending content with commerce for the millennial mum

Tommee Tippee and Gro Company’s digital platform manager describes the challenges of engaging millennial mums online.

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