Essential Retail Features

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Digital signage lights up Luton airport's new look

Digital signage lights up Luton airport's new look

London Luton Airport continues to deploy digital signage and video walls across its retail and passenger information spaces, as part of a major upgrade at the hub.

Take-aways on scaling up at Deliveroo

Take-aways on scaling up at Deliveroo

Deliveroo shares the challenges the business has faced as it scaled dramatically over the last five years.

#SAPCXLive: Tui’s journey to a single customer view

#SAPCXLive: Tui’s journey to a single customer view

Tourism company Tui describes how it deployed SAP C4C to help the business gain a better understanding of customer behaviour.

Ocado in drive to add electric vehicles to delivery fleet

Ocado in drive to add electric vehicles to delivery fleet

Ocado will add more electric vehicles to its online delivery fleet in 2019. Director of service delivery, Mark Bentley, describes the multiple challenges electrification of the last mile entails.

#SAPCXLive: “Innovation is in our jeans,” says Levi’s

#SAPCXLive: “Innovation is in our jeans,” says Levi’s

Levi’s describes how its digital replatforming project with SAP has led the jeans retailer to develop customer-facing innovations like customisation and voice.

Is the pharmacy the next casualty of the high street?

Is the pharmacy the next casualty of the high street?

Essential Retail asks whether traditional pharmacies will still exist in 10 years if Amazon is eyeing up this sector?

5 payment tricks retailers can learn from TfL

5 payment tricks retailers can learn from TfL

Transport for London describes how its move to contactless payments helped it better understand customers and stand up to the big technology suppliers.

How Central England Co-operative is thinking digitally

How Central England Co-operative is thinking digitally

Retail has several in-house technology labs, multiple innovation accelerator programmes and a smattering of tech start-up acquisitions, but Central England Co-operative is developing its own route to digital transformation.

How Sonos reduced spreadsheet usage in planning process

How Sonos reduced spreadsheet usage in planning process

Essential Retail assesses some of the systems newly-listed Sonos uses behind the scenes as its plans to grow its direct-to-consumer arm.

Advent of Open Banking presents myriad opportunities

Advent of Open Banking presents myriad opportunities

Essential Retail takes a look at the opportunities for retailers who embrace open banking following the introduction of PSD2.

How Starbucks uses technology to enrich human connections

How Starbucks uses technology to enrich human connections

Essential Retail shares how Starbucks is using the social engagement platform Workplace by Facebook.

Farmhouse Market: The unmanned grocery store with heart

Farmhouse Market: The unmanned grocery store with heart

A small-town store in the US is combining technology with community by creating Farmhouse Market, an unmanned neighbourhood shop. Essential Retail investigates.

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