Essential Retail Features

Reviving the UK high street in the post-Covid world

Reviving the UK high street in the post-Covid world

Does the Covid-19 crisis offer a once-in-a-generation opportunity to reshape the UK high street, restoring its relevance to the modern day consumer?

Watches of Switzerland making timely tech investments

Watches of Switzerland making timely tech investments

Watches of Switzerland's retailers are embracing a more virtual landscape following the coronavirus crisis, says exec director Craig Bolton.

'Your retailer is ready to see you now': the rise of store appointments

'Your retailer is ready to see you now': the rise of store appointments

Customer appointments and virtual queues to visit retail stores are becoming more common – another accelerated trend in the wake of the Covid-19 outbreak.

Ellis Brigham exploring new in-store technology deployments

Ellis Brigham exploring new in-store technology deployments

Ellis Brigham Mountain Sports is exploring new ways for its staff and customers to use technology in stores when seeking product information.

Natural Baby Shower's post-Covid digital blueprint

Natural Baby Shower's post-Covid digital blueprint

Natural Baby Shower discuss their omnichannel approach in which online is the primary focus and supported by its store.

Testing times: How Papier boosted demand during the pandemic

Testing times: How Papier boosted demand during the pandemic

The eCommerce company worked with A/B testing platform Kameleoon to improve user experience and increase revenue.

How livestreaming in China is creating engaging shopper relationships

How livestreaming in China is creating engaging shopper relationships

Alibaba and Whittard of Chelsea describe how livestreaming in China has helped to keep customers engaged in lockdown and beyond.

Wimbledon's retail team looking ahead as coronavirus stops play

Wimbledon's retail team looking ahead as coronavirus stops play

Tennis championships Wimbledon now has full control of its retail supply chain thanks to the launch of its first fully owned eCommerce website.

How Seasalt is navigating a course of digital expansion amid choppy waters

How Seasalt is navigating a course of digital expansion amid choppy waters

The retailer is about to launch a Product Information Management (PIM) platform by Akeneo as part of its eCommerce expansion plans

Design showcase: Dune London opens its first new store since lockdown

Design showcase: Dune London opens its first new store since lockdown

New stores are still opening after lockdown – but they have new priorities.

Covid-19: Boots’ COO on the power of digital and local communities

Covid-19: Boots’ COO on the power of digital and local communities

As high-street retailers face an uncertain future, Boots COO, Tracey Clements, discusses the importance of digital and engaging with local communities.

Covid-19: how sneaker company On handled pandemic-level demand

Covid-19: how sneaker company On handled pandemic-level demand

The company worked with Digital Genius to cope with a deluge of inquiries after a discount for health workers went viral.