Breakfast Briefing: How will technology shape the future of customer experience?

Read Now

To read this page you’ll need an Essential Retail Magazine account. Log in or sign up for yours below.

Sign Up

Get up-to-the-minute news and opinions, plus access to a wide assortment of Essential Retail resources that will keep you current and informed.

Your password should be at least six characters long. It is case sensitive. Passwords can only consist of alphanumeric characters or ~!@#$%^&*()_-+=?.

Essential Retail collects personal information when you register for our magazine and sponsored content. We will use this information to deliver the product or service for which you are registering.

We will also share your information with the declared sponsor of any webinar, whitepaper or virtual event for which you register and this sponsor is clearly indicated on each event page. You can opt out at any time in your user account.

For more information explaining how we use your information please see our privacy policy.

By registering you agree with our terms and conditions.

1st May 2019, 08:00-09:30am, Hilton London Olympia

Essential Retail is delighted to invite you to join our RetailEXPO breakfast briefing on Wednesday May 1st 2019 at Hilton London Olympia.

Customer experience may be the latest retail buzzword, but it certainly isn’t going anywhere. Retailers are having to work even harder to attract fickle customers back to their brands. Shoppers want choice – choice of products and choice of how to shop on their terms.

With the RetailEXPO kicking off at Olympia, many retailers will be dazzled by the array of technology solutions available – but what solutions are going to make a real difference to improving customer experience, an in turn, the bottom line?

Essential Retail’s editor, Caroline Baldwin will host an esteemed panel of retail experts to discuss the various technologies which are going to transform customer experience in the coming years. Come and enjoy breakfast on the first morning of RetailEXPO and take away some insight which will help you while at the show.

At this breakfast briefing we will discuss:

  • What will the future shopper want from retail?
  • The changing role of the store – how will the store have to transform to adapt to the ever digitally-savvy consumer?
  • The future of payments – how will customers want to pay in the future?
  • eCommerce 2.0 – what innovations are coming out of online retail?
  • And, most importantly, how will these technologies all seamlessly fit together to create the best retail experience for shoppers?
Time Topic
07:15 - 08:00 Registration & Breakfast
08:15 - 09:00 Panel Discussion
09:00 - 09:30 Q&A Session

*Please note this is a retailer only event, a member of the Essential Retail team will be in touch to confirm your place.

Log in or Register to access this content