Reporting from Dreamforce 2018, RSR Research gives shares details on the #1 Salesforce Lightning user – John Lewis Partnership.
RSR Research looks at the UK and Europe’s approach to eCommerce, compared to the US, and how on this side of the pond we are fixated on CX.
Brian Kilcourse, managing partner at RSR Research, takes a look at the adoption of RFID in retail.
RSR research argues how retailers should be taking better care to upskill their employees.
Brian Kilcourse, managing partner at RSR Research, takes a look at how retailers are finally using RFID, after chairing the RBTE 2017 conference.
Brian Kilcourse, managing partner at RSR Research, describes why retailers across the globe should be looking at London for retail innovation.
RSR Research's managing partner, Brian Kilcourse, visits IBM's World of Watson event. He looks at how Watson is being used by the likes of American Airlines, Campbell's Soup Company and Staples.
Brian Kilcourse, managing partner at RSR Research, attended last week's SAP analyst meeting. He outlines the vendor's retail play, the development of HANA and the challenges facing the company.
Opinions of retail business leaders, directors, vice-presidents, managers and c-suite are sought for a new survey looking at whether the industry is doing enough to enable new digitally-led shopping behaviours.
Brian Kilcourse, RSR managing partner, looks at how the Fung Group and IBM have created a new facility that allows retailers to test concepts before entering new territories.
When retail staff are not just selling the brand, but actually are a part of the brand, shopping can be fun. RSR Research managing partner, Brian Kilcourse, offers his thoughts on RBTE 2016's talking points.
RBTE 2016 highlighted London and the UK's retailers as leading the way when it comes to blending the digital and the physical into visually exciting and information-rich shopping experiences.
Are the latest developments in computing making their way into UK retailers' technology strategies? RSR Research is running a survey to find out, and would like you to participate.
Net-a-Porter, White Stuff, Jigsaw UK, Topps Tiles, Levi's and Boohoo.com were part of the retail speaker line-up at September's Buying & Merchandising Summit. Event chair Brian Kilcourse reviews the day.
A new report from RSR Research looks at what global retailers are doing to close the gap between consumer expectations and retailer capabilities.
