Essential Retail Comments

Barneys’ digital arrogance was the catalyst of its demise

Barneys’ digital arrogance was the catalyst of its demise

Verb Brands takes a look at the collapse of one of America’s most iconic department stores, Barneys.

Long payment terms in retail are becoming unsustainable

Long payment terms in retail are becoming unsustainable

Former chairman of Sainsbury’s and advisor to Previse argues retailers have an image problem when it comes to paying suppliers promptly and this attitude needs to change.

All kids want for Christmas is you (and llamas…)

All kids want for Christmas is you (and llamas…)

How is the increasingly digital world impacting Christmas for today's children?

Will it come down to survival of the biggest for the food delivery sector?

Will it come down to survival of the biggest for the food delivery sector?

The Just Eat – Takeaway.com merger is the first of many to come as consolidation of the food delivery sector looks inevitable, comments Publicis Sapient

Retail isn’t ready for Strong Customer Authentication, says research

Retail isn’t ready for Strong Customer Authentication, says research

Retailers need to accelerate preparations for the introduction of Strong Customer Authentication, as research shows more time is needed before active enforcement of PDS2.

Data and psychology must work together to create the best CX

Data and psychology must work together to create the best CX

Shop Direct takes a look at how retailers need to take customer psychology and data into account before building excellent customer experience.

It’s time for retailers to rethink their staffing models

It’s time for retailers to rethink their staffing models

Cooples suggests that temporary staff are for life, not just for Christmas.

Face value: Using facial recognition in retail

Face value: Using facial recognition in retail

Law firm 5 Essex Court takes a look at the benefits and pitfalls of facial recognition technology for and beyond law enforcement.

The new CMO – the growth champion?

The new CMO – the growth champion?

Accenture analyses the changing role of the chief marketing officer and how integral the role is for retail business growth.

Jack Wills’ failure to ‘prep’ is why its future is in doubt

Jack Wills’ failure to ‘prep’ is why its future is in doubt

Saffron Brand Consultants takes a look at the Jack Wills brand and describes how the next generation of customers are very different from its once-preppy shoppers.

AI: Evolve or become extinct

AI: Evolve or become extinct

Competera takes a look at how artificial intelligence can impact competitiveness in retail.

When two clouds are better than one

When two clouds are better than one

Many retailers are wrestling with the question of which cloud partner they should go with to support their data infrastructure, but what if they didn’t have to rely on just one provider?

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