Essential Retail Comments

Capitalising on click & collect: are retailers missing a trick?

Capitalising on click & collect: are retailers missing a trick?

Ecrebo’s CEO believes retailers are missing out on a significant opportunity by not making the most out of click & collect.

London Fashion Week: Make the most of visual merchandising

London Fashion Week: Make the most of visual merchandising

Attraqt details the digital opportunities for retailers during London Fashion Week.

Going offline for the most rounded customer experience

Going offline for the most rounded customer experience

Royal Mail MarketReach takes a look at how tech brands including Microsoft and Amazon are investing in offline retail just as much as online.

A no-deal Brexit – hello tariffs goodbye innovation…

A no-deal Brexit – hello tariffs goodbye innovation…

Law firm Cripps Pemberton Greenish takes a look at how food and drinks businesses may struggle to innovative post Brexit.

Plastic not-so fantastic

Plastic not-so fantastic

How should retailers deal with the increasing public concern for sustainability?

Age verification and the Offensive Weapons Act: is your business prepared?

Age verification and the Offensive Weapons Act: is your business prepared?

Is your retail business ready for the change in age verification legistlation?

Why doesn’t Amazon compete with Shopify? It doesn't have to... yet

Why doesn’t Amazon compete with Shopify? It doesn't have to... yet

Publicis Sapient analyses the disruption Shopify has caused to the eCommerce market and asks why Amazon isn’t shaken by its growth.

Are businesses failing their customers and can they win them back?

Are businesses failing their customers and can they win them back?

Zendesk takes a look at how technology and alleviate the increasing burden on customer service teams.

Travel Retail: all brands on board

Travel Retail: all brands on board

Brand consultancy Fitch takes a look at the retail opportunities in the travel sector.

What does retail need from Government?

What does retail need from Government?

Let’s not jump to say retail is doomed, instead let’s take a look at some practical steps to save the high street and how Government needs to step in and help.

Why retail needs a human dimension

Why retail needs a human dimension

As AI and robotics play a larger role it seems to be taking retail two ways; the efficient, yet impersonal experience of a checkout-less store, or the people-centred, personalised experience of the full service retailer. Which should and will win out?

Barneys’ digital arrogance was the catalyst of its demise

Barneys’ digital arrogance was the catalyst of its demise

Verb Brands takes a look at the collapse of one of America’s most iconic department stores, Barneys.

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