Essential Retail Big Interviews

Q&A with luxury start-up website The New Craftsmen

Q&A with luxury start-up website The New Craftsmen

Essential Retail speaks to Mark Henderson, chairman of Gieves & Hawkes and co-founder of The New Craftsmen, an eCommerce network for luxury goods manufacturers.

Big interview: Booths IT & eCommerce director Andrew Rafferty

Big interview: Booths IT & eCommerce director Andrew Rafferty

Underpinning Booths' internal 'best in town' strategy are a host of tech initiatives, revolving around business intelligence, mobile tech and staff comms. IT & eCommerce director, Andrew Rafferty, explains all to Essential Retail.

Big Interview: Shop Direct's personalisation efforts pay off with bumper profits

Big Interview: Shop Direct's personalisation efforts pay off with bumper profits

Essential Retail catches up with Shop Direct's CEO, Alex Baldock, to discuss how personalisation technology helped deliver a 43% profit surge over the last year.

Big Interview: Iceland on start-ups and innovation

Big Interview: Iceland on start-ups and innovation

David Devany, chief digital officer, and Nick Canning, joint-MD, of Iceland Foods, tell Essential Retail why the retailer has begun looking at the start-up community for digital innovations.

Big interview: Wayfair on supply chain, culture and virtual reality

Big interview: Wayfair on supply chain, culture and virtual reality

Essential Retail sits down with Wayfair's general manager of Europe, Maxim Romain, to discuss the US pureplay's increasing focus on Europe.

Interview: Selfridges reflects on a new breed of concessions

Interview: Selfridges reflects on a new breed of concessions

The general manager of Selfridges Birmingham, Adam Hockney, tells Essential Retail that he expects a growing number of online retailers to choose department stores as a platform for showcasing their brands.

Big Interview: Missguided shares learnings from its mobile app

Big Interview: Missguided shares learnings from its mobile app

Mark Leach, head of eCommerce at Missguided, tells Essential Retail about the launch of its iOS app and how the technology team concentrates on delivering the best mobile experience for customers.

Interview: Ocado on open source, data and warehouse automation

Interview: Ocado on open source, data and warehouse automation

Essential Retail speaks to Ocado's GM of technology, Matt Soane, to learn how the e-tailer optimises its use of data in its warehouses.

Big Interview: Harris + Hoole's head of tech on modernising the coffee shop

Big Interview: Harris + Hoole's head of tech on modernising the coffee shop

Essential Retail catches up with Harris + Hoole's Kester Dobson, to discuss how, as head of technology, he digitally transformed the experience of buying your daily cappuccino.

Essential eCommerce has a new home at Essential Retail

Essential eCommerce has a new home at Essential Retail

Essential eCommerce merges with Essential Retail, to continue reading the latest eCommerce news and expert analysis visit www.essentialretail.com

Big interview: Jaeger CIO on tech transformation and turnaround

Big interview: Jaeger CIO on tech transformation and turnaround

Jaeger is halfway through a five-year turnaround strategy that aims to bring the fashion retailer back into profit. CIO Cathy McCabe updates Essential Retail on the key tech transformation completed to date.

Interview: Figleaves on mobile-first and bra fitting online

Interview: Figleaves on mobile-first and bra fitting online

Essential Retail speaks to Figleaves as the online lingerie retailer prepares to replatform on to a responsive website.