Essential Retail Big Interviews

RBTE 2017 interview: Made.com on bringing the online offline

RBTE 2017 interview: Made.com on bringing the online offline

Essential Retail talks with Rebecca Ruddle, head of showrooms at Made.com, about how she is injecting an in-store experience into online shopping.

RBTE 2017 interview: JD Sports on its outdoor store strategy

RBTE 2017 interview: JD Sports on its outdoor store strategy

Essential Retail speaks with Lee Bagnall, managing director of outdoor at JD Sports, to learn about the importance of stores for its Blacks and Millets fascias.

RBTE 2017 interview: La Redoute on international digital transformation

RBTE 2017 interview: La Redoute on international digital transformation

Essential Retail talks with Michael Truluck, chief executive of La Redoute International, about the company’s global expansion and digital transformation.

RBTE 2017 Interview: Juan Andrade, head of payments, Secret Escapes

RBTE 2017 Interview: Juan Andrade, head of payments, Secret Escapes

Essential Retail catches up with head of payments at Secret Escapes, Juan Andrade, to learn more about the complexities of implementing cross-border payment technology at the luxury flash sales holiday e-tailer.

RBTE 2017 interview: Sainsbury's on payment technology

RBTE 2017 interview: Sainsbury's on payment technology

Essential Retail sits down with Sainsbury's head of payment technology, Adam Bialy, to learn about mobile payments and why the grocer took so long to roll out contactless.

Q&A: Archie Hewlett, founder of Duke & Dexter

Q&A: Archie Hewlett, founder of Duke & Dexter

Essential Retail speaks to British footwear retailer Duke & Dexter to learn about its approach to personalisation.

Big interview: Hammerson's location-based loyalty app

Big interview: Hammerson's location-based loyalty app

Essential Retail catches up with Hammerson's group head of multichannel, Sophie Ross, to get an update on how the shopping centre firm is improving customer loyalty with its location-based mobile app.

Big interview: Addison Lee on delivery logistics

Big interview: Addison Lee on delivery logistics

Catherine Faiers, chief operating officer at Addison Lee, talks about the taxi company's journey from people to parcels.

RBTE 2017 Interview: Vincent McKevitt, founder of Tossed

RBTE 2017 Interview: Vincent McKevitt, founder of Tossed

Tossed founder, Vincent McKevitt, talks to Essential Retail about healthy eating, going cashless and the necessary evil that is Deliveroo and UberEats.

Video interview: Dave Abbott, Dune

Video interview: Dave Abbott, Dune

Essential Retail catches up with Dune Group's Dave Abbott to chat about the changing customer journey.

Video interview: Expedia talks Trover acquisition and chat bots

Video interview: Expedia talks Trover acquisition and chat bots

Essential Retail chats to Expedia's VP of global merchandising, Dan Reed, to learn more about how the online travel agent is using content to understand customer purchasing intent online.

Interview: Aldi adapting the way it manages its workforce

Interview: Aldi adapting the way it manages its workforce

As Aldi's UK growth story continues it is looking to implement standardised software and new workforce management practices. Essential Retail caught up with the grocer's national IT analyst, Chris Day, to hear more.