Essential Retail Big Interviews

Big Interview: Shell Retail and the future of energy services

Big Interview: Shell Retail and the future of energy services

Essential Retail sits down with David Bunch, global VP of Shell Retail to learn how the mobility services provider is innovating its traditional petrol forecourt model using technology.

Big Interview: New Balance on connecting the store and eCommerce

Big Interview: New Balance on connecting the store and eCommerce

Essential Retail catches up with Mary Halladay, global head of eCommerce and omnichannel at New Balance, to learn how the brand is using technology to enhance the in-store and online experience.

Big Interview: Feelunique's journey to a community beauty platform

Big Interview: Feelunique's journey to a community beauty platform

Essential Retail sits down with Feelunique's CEO, Joel Palix, to learn how he is shifting the e-tailer's business model from pure retail to a community and service-led company.

Big Interview: Ocado CTO on digital skills

Big Interview: Ocado CTO on digital skills

Essential Retail speaks with Ocado's CTO, Paul Clarke, to hear his thoughts on the digital skills shortage facing the UK retail and technology industry.

Big Interview: EE on the importance of the physical store

Big Interview: EE on the importance of the physical store

As EE announces its 100-store partnership with Sainsbury’s Argos, the mobile retailer tells Essential Retail why the store isn’t dead, it is just evolving.

Interview: Co-op on store transformation

Interview: Co-op on store transformation

The Co-operative talks to Essential Retail to learn how the retailer is transforming its store strategy from introducing self checkout to deploying flexible scheduling solutions for store managers.

Big Interview: Liberty on growing eCommerce

Big Interview: Liberty on growing eCommerce

Essential Retail chats to Liberty’s new director of eCommerce, Eric Fergusson, to learn how this heritage retailer is stretching the walls of its famous London department store using eCommerce.

RBTE 2017 interview: Links of London on digital strategy

RBTE 2017 interview: Links of London on digital strategy

Essential Retail talks with Links of London boss Martin Byrne about the jeweller’s first steps towards a digital strategy.

RBTE 2017 interview: Kupivip.ru on retail challenges in Russia

RBTE 2017 interview: Kupivip.ru on retail challenges in Russia

Dmitry Kholomtsev, managing director of Kupivip.ru eCommerce services, describes the challenges facing retailers in Russia and why his online company is now opening stores.

Big Interview: The Body Shop on digital transformation

Big Interview: The Body Shop on digital transformation

Essential Retail chats to The Body Shop's chief digital officer, Harriet Williams, to learn how the company is heavily investing in digital to improve both the in-store and online experience for customers.

RBTE 2017 interview: Costa on digital change

RBTE 2017 interview: Costa on digital change

Essential Retail chats to Costa's IT director, Mark Demody, to hear his thoughts on how brands can keep up with the pace of digital change.

RBTE 2017 interview: Benetton on digital signage

RBTE 2017 interview: Benetton on digital signage

Essential Retail speaks to Benetton's digital signage project manager ahead of RBTE to learn how the technology can improve in-store customer experience.