Essential Retail Analysis

Click & collect: The nightmare before Christmas

Click & collect: The nightmare before Christmas

Christmas is coming and the queues at in-store collection desks will soon be lengthening. As click & collect continues to grow in popularity, how will retailers cope with the additional pressure on staff and stores as they balance the needs of customers and collectors?

Interview: What’s driving Co-op Food’s logistics team?

Interview: What’s driving Co-op Food’s logistics team?

Co-op Food’s solutions specialist, Barry Morgan, explains the technology and processes involved in the retailer’s logistics transformation.

Five ways Walmart is taking on Amazon - part #5

Five ways Walmart is taking on Amazon - part #5

Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the fifth part of the series, we look at how Walmart is leveraging its store network to solve fulfilment problems.

Five ways Walmart is taking on Amazon - part #4

Five ways Walmart is taking on Amazon - part #4

Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the fourth part of the series, we look at how Walmart is innovating its payments offering.

Why Debenhams is betting on progressive web apps

Why Debenhams is betting on progressive web apps

As Debenhams steals a march on its rivals with the launch of a new mobile site for UK customers, Essential Retail takes a look at the rise of progressive web apps (PWAs) and why the retailer has steered away from a traditional mobile application.

Five ways Walmart is taking on Amazon - part #3

Five ways Walmart is taking on Amazon - part #3

Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the third part of the series, we look at how Walmart is creating an ecosystem of value for its customers.

Five ways Walmart is taking on Amazon - part #2

Five ways Walmart is taking on Amazon - part #2

Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the second part of the series, we look at how Walmart has ramped up its acquisition of digitally-savvy businesses, like Jet.com.

How Asda uses data to put the customer first

How Asda uses data to put the customer first

Asda shares how it uses data to ensure customers remain at the heart of the business.

Five ways Walmart is taking on Amazon - part #1

Five ways Walmart is taking on Amazon - part #1

Essential Retail shares five ways Walmart is taking on Amazon. In the first part of the series, we look at how Walmart has transformed its website to compete with the eCommerce giant.

Is CX the latest retail buzzword?

Is CX the latest retail buzzword?

Essential Retail asks RBTE’s advisory board whether ‘customer experience’ is just the latest in a series of retail technology buzzwords.

What is blockchain and what can it do for retail?

What is blockchain and what can it do for retail?

More than just accepting Bitcoin for goods and services, Essential Retail takes a look at how blockchain has the potential to revolutionise all parts of the retail industry.

How retailers are reinventing the supply chain for an omnichannel age

How retailers are reinventing the supply chain for an omnichannel age

Essential Retail looks at how retailers are overhauling their supply chains in line with their omnichannel ambitions.