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The credibility of Amazon reviews has been severely undermined as a consumer association concludes fake reviews are artificially boosting products on the marketplace.

16 Apr 2019 News

Intu drives footfall with cashback app

16 Apr 2019 News

River Island uses AI to add dynamism

Whitepapers

1 Apr 2019 Whitepaper

The smart marketer's guide to finding and using customer insights

19 Mar 2019 Whitepaper

The AI revolution in retail and consumer products

14 Dec 2018 Whitepaper

Tomorrow's Value Chain: How Blockchain Drives Visibility, Trust and Efficiency

Webinars

21 Mar 2019 Webinar

Demystifying blockchain: a guide for digital retailers

14 Nov 2019, 15:00 GMT, 10:00 EST Webinar

Social media 2.0

5 Sep 2019, 15:00 BST, 10:00 EDT Webinar

How to compete with Amazon

16 Apr 2019 NEWS

Card Factory must develop multichannel proposition

Card Factory CEO acknowledges the need to improve online customer experience.

16 Apr 2019 INTERVIEW

AO.com on innovating in the cloud

AO.com’s IT director details the retailer’s move into the cloud after a close shave during peak trading.

15 Apr 2019 Advertorial

ASOS profits dive underlines importance of efficient warehouse management

15 Apr 2019 INTERVIEW

Hammerson's head of CX on new use of retail space

Hammerson's head of customer experience, Kathryn Malloch, details the changing function of shopping centres, and how technology continues to evolve what they offer shoppers and tenants.

15 Apr 2019 NEWS

Walmart in massive commitment to digital in its stores

Walmart invests $11bn into store estate.

15 Apr 2019 News

Futuristic Amazon Go stores to accept old-school cash

15 Apr 2019 News

Sainsbury’s makes UK first with electric vans for home delivery

15 Apr 2019 NEWS

AO.com rolls out augmented reality

AO.com is offering customers AR technology so they can check how their electricals will look in their homes.

12 Apr 2019 Comment

Forget the AR/VR hype – it’s time to get the basics right

11 Apr 2019 News

In pictures: Primark’s largest store in Birmingham

Events

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RetailEXPO

04June

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Infosecurity Europe

25June

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Three takeaways from Asda’s chief customer officer

Amazon closes local Chinese operations

UK courts to revisit £14bn Mastercard lawsuit

Made.com creates innovation team to hunt out start-ups

Fashion brands boost sustainability commitments

Countering the growing level of counterfeit returns

AO.com on innovating in the cloud

Retail Ramble podcast: River Island – the future of marketing is social

Dirty Dancing and rotten reviews: how marketplaces are putting customers in a corner

Intu drives footfall with cashback app

Hammerson's head of CX on new use of retail space

River Island uses AI to add dynamism

Sainsbury’s makes UK first with electric vans for home delivery

In pictures: Primark’s largest store in Birmingham

Seize the opportunity: How payment can redefine retail experience

Three takeaways from Asda’s chief customer officer

UK courts to revisit £14bn Mastercard lawsuit

Amazon closes local Chinese operations

Made.com creates innovation team to hunt out start-ups

Fashion brands boost sustainability commitments

Countering the growing level of counterfeit returns

RetailEXPO : French Pavillion winner Q&A with Dotaki

Dirty Dancing and rotten reviews: how marketplaces are putting customers in a corner

Industry questions credibility of Amazon reviews

Intu drives footfall with cashback app

River Island uses AI to add dynamism

Whitepapers

The smart marketer's guide to finding and using customer insights

The AI revolution in retail and consumer products

Tomorrow's Value Chain: How Blockchain Drives Visibility, Trust and Efficiency

Webinars

Demystifying blockchain: a guide for digital retailers

Social media 2.0

How to compete with Amazon

What’s Hot on Essential Retail?

Behind Sainsbury’s in-store Mobile Pay solution

Mike Ashley: retail raider or high-street saviour?

Retail Ramble podcast: Nickelodeon on D2C

Walmart introduces Google Assistant voice tech ordering

Are retailers missing a virtual opportunity?

Manchester City's Etihad Stadium first to offer Fingopay payments

Target arrives in the UK via new international website

Nike opens House of Innovation 000 in NYC

New buy now, pay later service Laybuy launches in UK with Footasylum

Sainsbury’s makes UK first with electric vans for home delivery

Countering the growing level of counterfeit returns

Farfetch: the technology inside the workplace

Boohoo.com: “We struggle with legacy systems too”

How can technology help retailers cut discounting?

DFS strikes strategic partnership with online pureplay

Machines v humanity: the ethical challenges behind AI

Target arrives in the UK via new international website

Moss Bros. allows customers to pay post-purchase

The store isn't dead

Demystifying blockchain: a guide for digital retailers

The workplace of the future

How to Deliver a Truly Connected Customer Journey

The subscription economy: the opportunity for retail

How to compete with Amazon

Trending Topic: #Debenhams

Q. Do you think your company has outgrown your ability to manage it. A. Probably, a long time ago. - And yet here w… https://t.co/8xUgHxQ4Xx

When questioned about alleged sexual harassment allegations at #SportsDirect Mr Ashleys response was to say - can y… https://t.co/1Kb9P75N65

Card Factory must develop multichannel proposition

AO.com on innovating in the cloud

ASOS profits dive underlines importance of efficient warehouse management

Hammerson's head of CX on new use of retail space

Walmart in massive commitment to digital in its stores

Futuristic Amazon Go stores to accept old-school cash

Sainsbury’s makes UK first with electric vans for home delivery

AO.com rolls out augmented reality

Forget the AR/VR hype – it’s time to get the basics right

In pictures: Primark’s largest store in Birmingham

Events

RetailEXPO

Infosecurity Europe

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