About the company...

Why are you exhibiting at RBTE in 2017 for the first time?

The shift in consumer behaviour has changed what is expected of a physical retail environment. We have a long history in supporting retailers with their queue management, however we no longer focus on this. Today we innovate in virtual queueing solutions with a connected platform, exciting mobile applications and ever changing new ways to interact with customers. 2017 is a great year for Qmatic to meet new and existing retailers to discuss their customer journey management strategy. RBTE is a huge show and we are very excited to be a part of the event and see how we can support retailers in a transformative era.

How effective is RBTE compared to your other forms of marketing?  

This is the first year that Qmatic will be attending RBTE and we are keen to take this opportunity to talk with as many retailers as possible about their omnichannel strategy. Having the ability to engage in person and truly show retailers what’s possible is key. For example, this year we will have Pepper, the humanoid robot, on our stand demonstrating how this emerging technology can be integrated to provide an innovative meet and greet solution as well as connecting online shopping with in-store collection data.

Tell us about your company in Tweet form (no more than 140 characters)…

Qmatic connects the customer journey from the virtual to the physical world. Our enterprise platform provides centralised capabilities across multiple stores.

The people behind the company...

What was your first car?

Rover 200, I was so excited to buy my first car and worked three bar jobs to pay for it! Then my brother wrote it off when I had one payment left!

What 3 things would you take with you on a desert island?

Has to be chocolate, then I guess I need water and some music to listen to.

Favourite album from your teens?

I was never a cool kid, so it was probably Bryan Adams, So Far So Good!

What's your Starbucks order?

Grande black decaf americano.

Veuve Clicquot or pint of ale?

Neither - vodka tonic every time!

Favourite gadget you own?

My smartphone (if that can be considered a gadget).

Favourite TV show?

Scandal. But I am enjoying the Lethal Weapon TV series too.

What would be the first thing you would do if you won the lottery?

Give half to my brother and my Dad!

You can see Qmatic UK Ltd on stand 1511 at RBTE, which takes place between 8-9 May 2017. To see who else is exhibiting at the show click here.