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  • Retail Ramble podcast: Introducing our blog

    Retail Ramble podcast: Introducing our blog

    Essential Retail introduces its revamped blog where the team takes a hands-on approach to retail technology.

    Retail Ramble podcast: Introducing our blog
  • Blog: Starbucks mobile ordering tested

    Blog: Starbucks mobile ordering tested

    After nearly a year of hearing about how good the Starbucks mobile app and loyalty scheme is supposed to be, Essential Retail editor, Ben Sillitoe, finally puts it to the test as a customer.

    Blog: Starbucks mobile ordering tested
  • Westfield London's dining pulling power revealed

    Westfield London's dining pulling power revealed

    A study which tracked consumers' spending habits at Westfield London over the course of 12 months has found that dining while shopping is becoming a regular pastime.

    Westfield London's dining pulling power revealed
  • SMEs lose £8.8bn by not accepting card payments

    SMEs lose £8.8bn by not accepting card payments

    SMEs are losing nearly £9 billion by not accepting debit and credit card payments, according to a new report.

    SMEs lose £8.8bn by not accepting card payments
  • Avios, Virgin Atlantic and HMV partner with Bink loyalty app

    Avios, Virgin Atlantic and HMV partner with Bink loyalty app

    Avios, Virgin Atlantic and HMV is partnering with an app which automatically links card payments to loyalty.

    Avios, Virgin Atlantic and HMV partner with Bink loyalty app
  • New managing director for Zapp ahead of imminent launch

    New managing director for Zapp ahead of imminent launch

    Mobile payment business Zapp has named Rajiv Garodia as its managing director. He will also take on the role of MD for international sales at Zapp's parent company, Vocalink.

    New managing director for Zapp ahead of imminent launch
  • Did the regulators get debit card interchange fees wrong?

    Did the regulators get debit card interchange fees wrong?

    Andrea Dunlop, CEO of card solutions and acquiring at Paysafe, takes a look at whether retailers are missing out on interchange fees. Has the door been opened for issuers to profit more on debit cards?

    Did the regulators get debit card interchange fees wrong?
  • Card fraud rises faster in UK than rest of Europe

    Card fraud rises faster in UK than rest of Europe

    New research shows that card fraud rose in ten European countries last year, with the largest increase experienced in the UK.

    Card fraud rises faster in UK than rest of Europe
  • Boxpark upgrades PoS systems ahead of Croydon launch

    Boxpark upgrades PoS systems ahead of Croydon launch

    Pop-up shopping mall Boxpark has announced it will be launching a new integrated point of sale system for its traders to use, ahead of next month's opening of Boxpark Croydon.

    Boxpark upgrades PoS systems ahead of Croydon launch
  • Study: Mobile-scan-and-pay technologies encourage retail theft

    Study: Mobile-scan-and-pay technologies encourage retail theft

    Retailers who encourage customers to use their own mobile devices to scan and pay for their shopping could be opening themselves up to theft, according to a new report.

    Study: Mobile-scan-and-pay technologies encourage retail theft
  • Eat sandwich chain preparing in-store tech for new £5 note

    Eat sandwich chain preparing in-store tech for new £5 note

    UK sandwich chain Eat says it has developed a clear strategy – covering technology investment, staff training and customer signposting – for the imminent introduction of the new polymer bank notes.

    Eat sandwich chain preparing in-store tech for new £5 note
  • Ikea apologises after 102 customers are charged twice

    Ikea apologises after 102 customers are charged twice

    Furniture retailer Ikea apologised last week after it emerged that a BT network outage caused a fault on its payment service platform, charging over 100 UK customers twice for the same transaction.

    Ikea apologises after 102 customers are charged twice

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  5. Comment: Computers will soon be able to fix themselves – are IT departments for the chop?Comment: Computers will soon be able to fix themselves – are IT departments for the chop?
Comment: It’s not all one way traffic

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Comment: It’s not all one way traffic
Comment: It’s not all one way traffic