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  • Click & collect: The nightmare before Christmas

    Click & collect: The nightmare before Christmas

    Christmas is coming and the queues at in-store collection desks will soon be lengthening. As click & collect continues to grow in popularity, how will retailers cope with the additional pressure on staff and stores as they balance the needs of customers and collectors?

    Click & collect: The nightmare before Christmas
  • Five ways Walmart is taking on Amazon - part #5

    Five ways Walmart is taking on Amazon - part #5

    Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the fifth part of the series, we look at how Walmart is leveraging its store network to solve fulfilment problems.

    Five ways Walmart is taking on Amazon - part #5
  • Five ways Walmart is taking on Amazon - part #4

    Five ways Walmart is taking on Amazon - part #4

    Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the fourth part of the series, we look at how Walmart is innovating its payments offering.

    Five ways Walmart is taking on Amazon - part #4
  • Comment: Computers will soon be able to fix themselves – are IT departments for the chop?

    Comment: Computers will soon be able to fix themselves – are IT departments for the chop?

    Saemundur Haraldsson, postdoctoral research fellow, University of Stirling, Alexander Brownlee, senior research assistant, University of Stirling, & John R. Woodward, lecturer in computer science, Queen Mary University of London, take a look at whether there will even be a need for a IT department in the near future.

    Comment: Computers will soon be able to fix themselves – are IT departments for the chop?
  • How does your garden grow?

    How does your garden grow?

    How the SmartPlant app is helping garden centres cultivate digital growth.

    How does your garden grow?
  • Clarks invests in JDA’s supply chain solutions

    Clarks invests in JDA’s supply chain solutions

    Footwear brand Clarks has made some strategic supply chain investments as it looks to increase back-end efficiency.

    Clarks invests in JDA’s supply chain solutions
  • Ikea UK sales growth supported by focus on accessibility and CX

    Ikea UK sales growth supported by focus on accessibility and CX

    New stores, the roll-out of click & collect, and online improvements all contributed to another year of UK sales growth at Ikea.

    Ikea UK sales growth supported by focus on accessibility and CX
  • Lowe’s expands in-store smart home initiative with b8ta

    Lowe’s expands in-store smart home initiative with b8ta

    DIY retailer Lowe’s rolls out smart home store-in-store initiative to 70 locations in the US.

    Lowe’s expands in-store smart home initiative with b8ta
  • Jaguar Land Rover embraces connectivity to drive CX

    Jaguar Land Rover embraces connectivity to drive CX

    Jaguar Land Rover describes how a smart use of advanced technology for customers can also have a direct impact on profitability.

    Jaguar Land Rover embraces connectivity to drive CX
  • How Asda uses data to put the customer first

    How Asda uses data to put the customer first

    Asda shares how it uses data to ensure customers remain at the heart of the business.

    How Asda uses data to put the customer first
  • Is CX the latest retail buzzword?

    Is CX the latest retail buzzword?

    Essential Retail asks RBTE’s advisory board whether ‘customer experience’ is just the latest in a series of retail technology buzzwords.

    Is CX the latest retail buzzword?
  • Comment: How IKEA uses affordable and innovative design to transform the homes of everyday consumers

    Comment: How IKEA uses affordable and innovative design to transform the homes of everyday consumers

    Dan Lewis, course leader, product and transport design at Staffordshire University, takes a look at flat-pack furniture giant's legacy, explaining how it managed to export Scandinavian style at an affordable price.

    Comment: How IKEA uses affordable and innovative design to transform the homes of everyday consumers

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  3. NRF 2018: Burger chain with AI, robotics and facial recognition on the sideNRF 2018: Burger chain with AI, robotics and facial recognition on the side
  4. Being bold and brave: River Island’s digital transformationBeing bold and brave: River Island’s digital transformation
  5. NRF 2018: Customer experience drives online and offline for LegoNRF 2018: Customer experience drives online and offline for Lego
How can retailers protect themselves against cybersecurity threats?

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How can retailers protect themselves against cybersecurity threats?
How can retailers protect themselves against cybersecurity threats?