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  • Five ways Shop Direct is winning the mobile game

    Five ways Shop Direct is winning the mobile game

    Sally-Anne Newson, customer experience and digital product director at Shop Direct, talks to Essential Retail about being early to mobile and not ducking major challenges

    Five ways Shop Direct is winning the mobile game
  • Click & collect: The nightmare before Christmas

    Click & collect: The nightmare before Christmas

    Christmas is coming and the queues at in-store collection desks will soon be lengthening. As click & collect continues to grow in popularity, how will retailers cope with the additional pressure on staff and stores as they balance the needs of customers and collectors?

    Click & collect: The nightmare before Christmas
  • Interview: What’s driving Co-op Food’s logistics team?

    Interview: What’s driving Co-op Food’s logistics team?

    Co-op Food’s solutions specialist, Barry Morgan, explains the technology and processes involved in the retailer’s logistics transformation.

    Interview: What’s driving Co-op Food’s logistics team?
  • Five ways Walmart is taking on Amazon - part #5

    Five ways Walmart is taking on Amazon - part #5

    Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the fifth part of the series, we look at how Walmart is leveraging its store network to solve fulfilment problems.

    Five ways Walmart is taking on Amazon - part #5
  • Five ways Walmart is taking on Amazon - part #4

    Five ways Walmart is taking on Amazon - part #4

    Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the fourth part of the series, we look at how Walmart is innovating its payments offering.

    Five ways Walmart is taking on Amazon - part #4
  • Big Interview: Philips on the impact of Black Friday

    Big Interview: Philips on the impact of Black Friday

    Philips chats to Essential Retail about how Black Friday crossed the pond from the US and how it now impacts peak planning for the electronics brand.

    Big Interview: Philips on the impact of Black Friday
  • Why Debenhams is betting on progressive web apps

    Why Debenhams is betting on progressive web apps

    As Debenhams steals a march on its rivals with the launch of a new mobile site for UK customers, Essential Retail takes a look at the rise of progressive web apps (PWAs) and why the retailer has steered away from a traditional mobile application.

    Why Debenhams is betting on progressive web apps
  • Five ways Walmart is taking on Amazon - part #3

    Five ways Walmart is taking on Amazon - part #3

    Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the third part of the series, we look at how Walmart is creating an ecosystem of value for its customers.

    Five ways Walmart is taking on Amazon - part #3
  • Auto Trader creates targeted advertising with big data

    Auto Trader creates targeted advertising with big data

    Essential Retail speaks to Auto Trader to learn how it has been using big data and an advanced algorithm to segment its customers and create targeted advertising.

    Auto Trader creates targeted advertising with big data
  • Big Interview: How Pinterest hopes to boost sales via eCommerce

    Big Interview: How Pinterest hopes to boost sales via eCommerce

    Adele Cooper, Pinterest’s country manager for UK and Ireland, talks to Essential Retail about working with businesses big and small in Blighty.

    Big Interview: How Pinterest hopes to boost sales via eCommerce
  • Five ways Walmart is taking on Amazon - part #2

    Five ways Walmart is taking on Amazon - part #2

    Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the second part of the series, we look at how Walmart has ramped up its acquisition of digitally-savvy businesses, like Jet.com.

    Five ways Walmart is taking on Amazon - part #2
  • Jaguar Land Rover embraces connectivity to drive CX

    Jaguar Land Rover embraces connectivity to drive CX

    Jaguar Land Rover describes how a smart use of advanced technology for customers can also have a direct impact on profitability.

    Jaguar Land Rover embraces connectivity to drive CX

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  1. Has digital impacted Christmas 2017 trading for UK retailers?Has digital impacted Christmas 2017 trading for UK retailers?
NRF 2018: Retail technology to banish the boredom

Analysis

NRF 2018: Retail technology to banish the boredom
NRF 2018: Retail technology to banish the boredom