Specsavers has chosen Accenture to manage its application maintenance, development, testing and technology infrastructure in 10 different countries.

The high street retailer is in the middle of a digital transformation project to strengthen the business for the future. Under the terms of the five-year agreement Accenture will manage the performance of all business transactions for the retailer. Specsavers is hoping the partnership will reduce operating costs, improve speed to market, and increase the quality of its products and services in Australia, Denmark, Finland, Ireland, New Zealand, Norway, Sweden, Spain, the Netherlands and the United Kingdom. 

"Providing our customers with a great experience is at the heart of everything we do," said Phil Pavitt, global CIO of Specsavers. "We want to deliver a superior service and make it easy for people to interact with us. By delivering cost savings and efficiencies, Accenture will help us provide our customers with an enhanced experience."

Matt Prebble, managing director of Accenture’s Retail practice in the United Kingdom and Ireland, added: "Consumers expect to be able to buy seamlessly from a retailer across any channel and at any time. We look forward to helping Specsavers reduce application and technology deployment times by providing continuous service improvement and enabling them to accelerate their move to digitise their business."

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