Digital commerce solutions provider Tryzens is new to RBTE, and it will be showcasing its range of products at the two-day event at London Olympia between 9-10 March 2016.

Essential Retail caught up with Tom Fischer, sales and marketing director at Tryzens, to find out more about the company and its plans for the spring show.

Why have you booked for RBTE 2016? 

Tryzens is a specialist eCommerce consultancy that provides advisory, implementation and managed services across a range of technology platforms. RBTE is an ideal opportunity to engage with new retail customers and potential technology partners.

What new technology will you be displaying at RBTE 2016, and why is it relevant?  

Tryzens will be using the event to showcase its new end-to-end Commerce Dashboard. We expect this will be attractive to every retailer with an eCommerce site, regardless of their underlying technology.

Name some of the retailers that you are currently working alongside?

Our customers include Jack Wills, Whistles, Annoushka, Woodhouse, Jacques Vert and Austin Reed.

What's the best customer service you've experienced this year?

Returning an item to John Lewis by simply dropping it into my local Waitrose and having the Waitrose staff sort out all the packing and shipping. 

Quick-fire question round: Do you...

Shop in-store or online? Both

Prefer tea or coffee? Black coffee

Use Facebook or Twitter? Facebook

Use iOS or Android? iOS

Rate beacons or digital signage? Yes

Use contactless or cash? Prefer contactless

Visitors to RBTE 2016 can meet with Tryzens at Stand 760.