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  • Eye on eCommerce

    Q&A: SOASTA's Vincent DeGennaro on digital performance management

    Essential Retail caught up with SOASTA's general manager for the EMEA region, Vincent DeGennaro, to talk good practice in digital performance management and his company's role in the retail industry.

    Q&A: SOASTA's Vincent DeGennaro on digital performance management

  • Keeping pace with the changing face of retail

    Keeping pace with the changing face of retail

    Vincent DeGennaro, general manager EMEA at SOASTA, discusses the emergence of digital performance management and how the emphasis in retail is on understanding what impact a website's performance has on end user behaviour.

    Keeping pace with the changing face of retail
  • NRF 2017: Five ways to keep your retail brand fresh, according to Richard Branson

    NRF 2017: Five ways to keep your retail brand fresh, according to Richard Branson

    Founder of the Virgin Group, Sir Richard Branson, shares five tips on how retailers should keep their brand fresh.

    NRF 2017: Five ways to keep your retail brand fresh, according to Richard Branson
  • NRF 2017: GameStop talks of 'true power' of loyalty scheme

    NRF 2017: GameStop talks of 'true power' of loyalty scheme

    GameStop uses its loyalty scheme to help shape its future direction. The programme is not just for customer points or perks, says Mike Mauler, EVP & president for the retailer's international division.

    NRF 2017: GameStop talks of 'true power' of loyalty scheme
  • NRF 2017: Tech focus can help us recruit top talent - Macy's CEO

    NRF 2017: Tech focus can help us recruit top talent - Macy's CEO

    Macy's is downsizing its workforce this year, but the department store chain's CEO Terry Lundgren says a focus on technology and digital is helping the company recruit talented individuals at the same time.

    NRF 2017: Tech focus can help us recruit top talent - Macy's CEO
  • Special report: Cutting customer irritation & maintaining authenticity

    Special report: Cutting customer irritation & maintaining authenticity

    Essential Retail and Hitachi Solutions hosted a retail breakfast roundtable debate on Cutting Customer Irritation, involving Tesco, Carpetright, Dune Group and Blackwell's. Here's your chance to download the second whitepaper based on the discussions.

    Special report: Cutting customer irritation & maintaining authenticity
  • John Lewis steps up personalisation strategy

    John Lewis steps up personalisation strategy

    UK department store chain John Lewis is taking measures to improve personalisation on its website.

    John Lewis steps up personalisation strategy
  • Video interview: Expedia talks Trover acquisition and chat bots

    Video interview: Expedia talks Trover acquisition and chat bots

    Essential Retail chats to Expedia's VP of global merchandising, Dan Reed, to learn more about how the online travel agent is using content to understand customer purchasing intent online.

    Video interview: Expedia talks Trover acquisition and chat bots
  • Retail technology view from the top: IBM's Harriet Green on AI

    Retail technology view from the top: IBM's Harriet Green on AI

    Essential Retail speaks to IBM's head of Watson, Internet of Things, commerce and education, Harriet Green. The former Thomas Cook CEO explains how artificial intelligence is revolutionising customer experience.

    Retail technology view from the top: IBM's Harriet Green on AI
  • Loyalty needs to modernise to attract younger shoppers, says survey

    Loyalty needs to modernise to attract younger shoppers, says survey

    While loyalty schemes are still popular, a new report reveals how younger shoppers are less likely to engage with traditional card-based reward platforms.

    Loyalty needs to modernise to attract younger shoppers, says survey
  • Does PPC stand for Poor performance, Pain and Confusion?

    Does PPC stand for Poor performance, Pain and Confusion?

    Good Growth founder James Hammersley offers some insights into pay per click marketing. There are five places retail leaders should look to ensure plans are robust, he argues.

    Does PPC stand for Poor performance, Pain and Confusion?
  • Retail Ramble podcast: Mobile & VR

    Retail Ramble podcast: Mobile & VR

    Essential Retail sits down with retail technology consultant, Craig Crawford, to chat about the use of mobile and virtual reality in retail.

    Retail Ramble podcast: Mobile & VR

Top 5 Viewed


  1. NRF 2017: Tech focus can help us recruit top talent - Macy's CEONRF 2017: Tech focus can help us recruit top talent - Macy's CEO
  2. NRF 2017: Five ways to keep your retail brand fresh, according to Richard BransonNRF 2017: Five ways to keep your retail brand fresh, according to Richard Branson
  3. NRF 2017: Retail technology news heard on the expo floorNRF 2017: Retail technology news heard on the expo floor
  4. NRF 2017: Retailers aren't transforming quickly enough, claims CiscoNRF 2017: Retailers aren't transforming quickly enough, claims Cisco
  5. NRF 2017 Video Interview: Salesforce on the impact of tech on retailNRF 2017 Video Interview: Salesforce on the impact of tech on retail
Comment: How embracing data and technology can make a Merry Christmas for retailers

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Comment: How embracing data and technology can make a Merry Christmas for retailers
Comment: How embracing data and technology can make a Merry Christmas for retailers