Non-profit charity organisation, Sue Ryder, has won an award for the best use of technology by a charity retailer.

The retailer has been working with K3 Retail on upgrading technology infrastructure and replacing legacy systems to manage its 450 stores across the country.

Sue Ryder and K3 Retail have implemented Microsoft Dynamics and the LS Retail solution which is fully managed and cloud enabled. It has also combined K3 Retail’s software solution and K3 Starcom’s hosted service with BMc Azurri's specialist Gift Aid together with payments expert Verifone, AGR Dynamics’ inventory management and BI from TargIT.

The new technology allows Sue Ryder to have improved communication across the business with more clarity around pricing – which can become overcomplicated for charity stores when stock changes from day to day

“We’re thrilled to have won a Charity Retail Award in recognition of our partnership with K3 Retail,” said Katy Faulkner, head of retail operations at Sue Ryder. “Thanks to K3 Retail’s expertise, Sue Ryder’s retail operation, comprising more than 450 shops, will be more responsive, effective and able to adapt to changing trends and sales in the market place. In turn, more money will be raised to support Sue Ryder’s care for people with life-changing conditions.”

John Little, sales director at K3 Retail added: “The recognition from this award is testament to a great team effort between us all.  It is rewarding for everyone to receive this accolade”.